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Hospitality Manager
2 months ago
We are seeking a highly skilled and experienced Hospitality Manager to join our team at Signature Senior Lifestyle Limited. As a key member of our management team, you will be responsible for overseeing the non-clinical areas of our luxury care home, ensuring that our residents receive the highest level of service and care.
Key Responsibilities- Manage the day-to-day operations of our hospitality departments, including Food & Beverage, Culinary, housekeeping, activities, and front of house.
- Lead a team of staff to deliver exceptional service and ensure that our residents' needs are met.
- Develop and implement strategies to improve the overall hospitality experience for our residents.
- Manage budgets and resources to ensure efficient operation of the hospitality departments.
- Collaborate with other departments to ensure seamless delivery of services.
- Proven experience in a supervisory role, ideally in healthcare, restaurants, or hotels.
- Industry-relevant qualifications and local market knowledge.
- Excellent leadership and communication skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Passion for delivering exceptional customer service and creating a positive experience for residents.
- Competitive salary and annual bonus.
- Up to 30 days annual leave and 8 bank holidays.
- Workplace pension with matching contributions.
- Free meals on shift for staff working 6+ hours.
- Private medical insurance and company sick pay.
- Life Assurance Scheme.
- Refer A Friend Incentive.
- Ongoing career training and development.
- Employee Assistance Programme, occupational health support, and wellbeing services.