Emergency Department Support Worker
1 week ago
Job Summary
The Wakefield Council is seeking a skilled and compassionate individual to fill the role of Emergency Department Link Worker. This is a unique opportunity to make a positive impact in the lives of individuals presenting with mental health difficulties, distress, and/or thoughts of suicide at Pinderfields Hospital.
Key Responsibilities
- Provide non-clinical support to individuals presenting at A&E, working in collaboration with the Acute Psychiatric Liaison Service (ALPS) team.
- Connect individuals to complementary and alternative crisis services within the community, including crisis cafés, safe spaces, and peer support services.
- Signpost individuals to emergency housing, food, community health services, and other essential needs.
- Coproduce safety/recovery plans with individuals, jointly assessing and agreeing the most appropriate ongoing support in the community.
- Make referrals and connect individuals directly into support services, following up with services and the individual.
Requirements
- Ability to work in a person-centered approach, managing and understanding distress from individuals.
- Culturally appropriate support skills, including de-escalation techniques to reduce levels of anxiety.
- Strong communication and interpersonal skills, with the ability to work effectively with diverse individuals and teams.
- Ability to work independently and as part of a team, with a focus on out-of-hours support.
Working Arrangements
- 30 hours per week (including evenings and weekends up to 10:00pm) – Touchstone
- 24 hours per week (including evenings and weekends up to 10:00pm) – Gasped
Fixed Term Contract
This role is fixed term for up to 12 months.
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