Customer Service Representative
14 hours ago
About the Role
We are seeking a highly skilled and motivated Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for building and maintaining strong relationships with our clients through exceptional communication and problem-solving skills.
Key Responsibilities
- Provide first-line support to clients via phone and email
- Assist clients with subscription payments and renewals
- Make outbound calls to clients to offer support and guidance
- Work closely with internal teams to resolve client issues
Requirements
- Previous experience in outbound calling or telephone work
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment
- Charisma and confidence in interacting with clients
What We Offer
- Opportunity to go permanent with the company after a 12-week temporary period
- Hybrid working arrangement with 2 days in the office per week
- Free on-site parking and accessible bus links
- Chance to earn a 10% bonus on top of salary
About Us
Hays Specialist Recruitment Limited is a leading recruitment agency with a strong reputation for delivering exceptional service to our clients and candidates.
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