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Administrative Support Specialist

2 months ago


Kirkcaldy, Fife, United Kingdom Office Angels Full time
{"title": "Administrative Support Specialist", "description": "We are seeking an exceptional communicator with excellent telephone manners to join our clients team on a temporary basis. As an Administrative Support Specialist, you will be responsible for answering and processing incoming phone calls, managing the reception area, and monitoring and managing the info-mailbox. You will also handle incoming online client referrals and prepare and frank mail. If you have strong database management skills, proficiency in Office 365 and SharePoint, and the ability to empathise and communicate effectively with individuals in crisis, we encourage you to apply.

**Responsibilities:**

* Answer and process incoming phone calls, including recording the information on online databases.
* Manage the reception area, including sign-in sheets, visitor login, deliveries, incoming and outgoing mail, and key handling.
* Monitor and manage the info-mailbox, forwarding client requests, and sending out letters as requested by service teams.
* Handle incoming online client referrals using FORT (training will be provided).
* Prepare and frank mail, ensuring timely delivery.

**Requirements:**

* Excellent telephone manners.
* Proficient in Office 365 and SharePoint.
* Strong database management skills.
* Ability to empathise and communicate effectively with individuals in crisis.
* Commitment to maintaining professional boundaries.

**Benefits of Temping with Office Angels:**

* Weekly pay for added financial convenience.
* 28 days of paid annual leave based on a weekly accrual.
* Access to discount vouchers with various high street brands.
* Eye care vouchers and contribution towards glasses for VDU purposes.
* Support from our team to aid in finding permanent work and expert interview guidance.
* Pension scheme options with employer contributions.
* Statutory Sick Pay in case you find yourself under the weather.
* Access to our assistance programme offering free, confidential, and independent advice on various issues.
* Exciting opportunities for career growth within our sister businesses, covering multiple sectors and specialisms

If you have the skills and passion necessary for this role, we encourage you to apply.", "lang_code": "en-US"}