Operational Excellence Lead

6 days ago


London, Greater London, United Kingdom TEKsystems Full time
Senior Business Change Manager

TEKsystems is seeking a highly skilled Senior Business Change Manager to drive transformational initiatives for a leading wealth management client.

Key Responsibilities:

  • Collaborate with senior stakeholders, board-level representatives, and delivery teams to lead and execute business transformation programs
  • Develop and implement change strategies, ensuring alignment with enterprise transition and organizational transformation goals
  • Assess business capability, capacity, and readiness for change, identifying areas for improvement
  • Design and optimize customer-centric processes and journeys, enhancing client experiences
  • Lead the development and implementation of Target Operating Models (TOMs) to streamline operations and improve efficiency
  • Work closely with project managers, technology specialists, and cross-functional teams to embed change initiatives successfully

Qualifications and Experience:

  • Proven track record as a Business Change Manager, ideally within financial services, banking, consultancy
  • Wealth management or private banking experience is highly desirable
  • Strong understanding of customer-centric principles and customer journey mapping
  • Expertise in designing and implementing Target Operating Models (TOMs)
  • Excellent communication, stakeholder management, and leadership skills

At TEKsystems, we accelerate business transformation for our customers. We bring real-world expertise to solve complex technology, business, and talent challenges.



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