Front Office Team Member
1 month ago
The Opportunity
We are seeking a highly skilled and enthusiastic individual to join our team as a Hotel Receptionist at the Crowne Plaza Manchester Airport. As the first point of contact for guests, you will be responsible for providing a warm and friendly welcome, ensuring a seamless check-in process, and assisting guests throughout their stay with any queries or requests.
Key Responsibilities
- Provide exceptional customer service to guests, responding to their queries and resolving any issues in a timely and professional manner.
- Manage the front desk, handling check-ins, check-outs, and room assignments, as well as processing payments and handling guest complaints.
- Assist guests with information about the hotel and local area, including directions, recommendations, and making reservations.
- Handle incoming calls, respond to emails, and maintain accurate records of guest interactions.
- Work collaboratively with the hotel team to ensure seamless operations and exceptional guest experiences.
Requirements
- Excellent communication and interpersonal skills, with a friendly and welcoming demeanor.
- Highly organized and detail-oriented, with the ability to multitask and prioritize workload.
- Ability to work well under pressure, be flexible and adaptable to changes, and willing to work flexible hours, including weekends and holidays.
- Prior experience working in a similar role, with knowledge of hotel operations and reservation systems.
- Excellent computer skills and proficiency in using software such as MS Office, Excel, and Outlook.
About Us
LGH Hotels Management is a leading hospitality company with a growing portfolio of 42 hotels throughout the UK. We are committed to delivering exceptional guest experiences and providing our team members with opportunities for growth and development.
-
Front Office Team Member
1 week ago
Manchester, United Kingdom Treehouse Manchester Full timeAbout UsAt Treehouse Manchester, we're passionate about delivering exceptional guest experiences. Our Front Office Receptionist role is a key part of this mission, ensuring every guest feels welcome and cared for from arrival to departure.About YouYou'll have a minimum of 2 years' experience in hotel operations and guest service, with a proven track record...
-
Front Office Team Member
4 weeks ago
Manchester, United Kingdom Crowne Plaza Manchester Airport Full timeFront Office Team Member - 20 HoursThe OpportunityWe are seeking a highly skilled and enthusiastic individual to join our team as a Front Office Team Member at Crowne Plaza Manchester Airport. As the first point of contact for guests, you will be responsible for providing a warm and friendly welcome, ensuring a seamless check-in process, and assisting guests...
-
Front Office Team Member
4 weeks ago
Manchester, United Kingdom Crowne Plaza Manchester Airport Full timeFront Office Team Member - 20 HoursThe OpportunityWe are seeking a highly skilled and enthusiastic individual to join our team as a Front Office Team Member at Crowne Plaza Manchester Airport. As the first point of contact for guests, you will be responsible for providing a warm and friendly welcome, ensuring a seamless check-in process, and assisting guests...
-
Front Office Team Member
1 week ago
Manchester, United Kingdom Motel One Manchester-Piccadilly Full timeAbout the RoleMotel One Manchester-Piccadilly is seeking a skilled Front Office Agent to join our team. As a Front Office Agent, you will be responsible for providing exceptional customer service to our guests, ensuring a warm and welcoming experience from check-in to departure.Key ResponsibilitiesManage guest arrivals and departures, including check-in and...
-
Front Office Team Member
4 days ago
Manchester, United Kingdom Aimbridge Hospitality Full timeWho Are We?Aimbridge Hospitality EMEA is a division of the global Aimbridge Hospitality brand, overseeing over 1,600 hotels and resorts worldwide.What's in It for You?As a member of our team, you'll enjoy a suite of benefits, including:Hotel discounts portfolio-wide – staff rates and up to 50% discount on food & beverage and spaWagestream – stream up to...
-
Front Office Team Member
1 month ago
Manchester, United Kingdom Crowne Plaza Manchester Airport Full timeFront Office Team Member - 20 HoursThe OpportunityWe are seeking a highly skilled and enthusiastic individual to join our team as a Front Office Team Member at Crowne Plaza Manchester Airport. As the first point of contact for guests, you will be responsible for providing a warm and friendly welcome, ensuring a seamless check-in process, and assisting guests...
-
Front Office Team Member
4 months ago
Manchester, United Kingdom Crowne Plaza Manchester Airport Full time**Front Office Team Member**: **CP Manchester Airport****: **The Opportunity** We are looking for a highly motivated and customer-focused individual to join our hotel as a Front Office Team Member. As the first point of contact for our guests, you will play a crucial role in creating a memorable and seamless guest experience. **Responsibilities**: -...
-
Front Office Team Member
2 weeks ago
Manchester, United Kingdom Motel One Manchester-Piccadilly Full timeYour RoleThe Front Office Agent is responsible for providing exceptional service to our hotel guests, ensuring a warm welcome and a genuine farewell. Key responsibilities include:Welcoming and checking-in guests, ensuring a smooth and efficient processManaging bookings, overbookings, and options, ensuring accurate and timely processingInvoicing and managing...
-
Front of House Team Member
5 months ago
Manchester, United Kingdom Nuffield Health Full timeHEAD OFFICE Front of House Team Member Front of House Team Member Manchester Printworks | Customer Service | Permanent | Salary Pro Rata £22,755.20 pro rata 16 Hours per week Making a great first impression is really important. That’s why we need the right person to join us and help greet our members and visitors to the club. What matters is that you...
-
Front of House Team Member
5 months ago
Manchester, United Kingdom Nuffield Health Full timeHEAD OFFICE Front of House Team Member Front of House Team Member Manchester Printworks | Receptionist | Permanent | Full time £22.775.20 per annum 40 hours per week Making a great first impression is really important. That’s why we need the right person to join us and help greet our members and visitors to the club. What matters is that you have both...
-
Front Office Team Member
1 month ago
Manchester, United Kingdom Crowne Plaza Manchester Airport Full timeJob OpportunityWe are seeking a highly motivated and customer-focused individual to join our team as a Front Office Team Member at Crowne Plaza Manchester Airport.As the first point of contact for guests, you will be responsible for providing a warm and welcoming experience, ensuring a seamless check-in process, and assisting guests throughout their stay...
-
Front Office Team Member
1 month ago
Manchester, United Kingdom Crowne Plaza Manchester Airport Full timeJob OpportunityWe are seeking a highly motivated and customer-focused individual to join our team as a Front Office Team Member at Crowne Plaza Manchester Airport.As the first point of contact for guests, you will be responsible for providing a warm and welcoming experience, ensuring a seamless check-in process, and assisting guests throughout their stay...
-
Front Office Team Member
2 months ago
Manchester, United Kingdom Crowne Plaza Manchester Airport Full timeJob SummaryWe are seeking a highly skilled and enthusiastic Front Office Team Member to join our team at Crowne Plaza Manchester Airport. As a key member of our front desk team, you will be responsible for providing exceptional guest experiences, ensuring seamless check-in processes, and handling guest inquiries and requests.Key ResponsibilitiesProvide a...
-
Front Office Team Member
2 months ago
Manchester, United Kingdom Crowne Plaza Manchester Airport Full timeFront Office Team Member OpportunityWe are seeking a highly skilled and enthusiastic individual to join our team as a Front Office Team Member at Crowne Plaza Manchester Airport.As the first point of contact for guests, you will be responsible for providing a warm and friendly welcome, ensuring a seamless check-in process, and assisting guests throughout...
-
Front of House Team Member
5 months ago
Manchester, United Kingdom Nuffield Health Full timeHEAD OFFICE Front of House Team Member **Front of House Team Member** Manchester Didsbury FWC | Customer | Permanent | Full Time Up to £25,043.20 depending on experience 40 hours per week Making a great first impression is really important. That’s why we need the right person to join us and help greet our members and visitors to the club. What matters...
-
Front of House Team Member
5 months ago
Manchester, United Kingdom Nuffield Health Full timeHEAD OFFICE Front of House Team Member **Front of House Team Member / Receptionist** Manchester | Reception | Permanent | Part Time 8 hours per week Making a great first impression is really important. That’s why we need the right person to join us and help greet our members and visitors to the club. What matters is that you have both the confidence and...
-
Front of House Team Member
5 months ago
Manchester, United Kingdom Nuffield Health Full timeHEAD OFFICE Front of House Team Member **Front of House Team Member** Manchester Printworks FWC | Customer | Permanent | Full time £24,980.80 dependent on experience 40 hours per week Making a great first impression is really important. That’s why we need the right person to join us and help greet our members and visitors to the club. What matters is...
-
Front of House Team Member
5 months ago
Manchester, United Kingdom Nuffield Health Full timeHEAD OFFICE Front of house Team member **Front of House Team Member / Receptionist** Manchester Didsbury | Permanent | Part time Up to £ 22,755.20 depending on experience 20 hours per week Making a great first impression is really important. That’s why we need the right person to join us and help greet our members and visitors to the club. What matters...
-
Front Office Team Member
2 months ago
Manchester, United Kingdom Crowne Plaza Manchester Airport Full timeJob SummaryWe are seeking a highly skilled and enthusiastic Front Office Team Member to join our team at Crowne Plaza Manchester Airport. As a key member of our front desk team, you will be responsible for providing exceptional guest experiences, ensuring seamless check-in processes, and handling guest inquiries and requests.Key ResponsibilitiesProvide a...
-
Front Office Team Member
2 weeks ago
Manchester, United Kingdom Motel One Manchester-Piccadilly Full timeKey ResponsibilitiesThe primary focus of this role is to provide exceptional guest care and ensure a seamless stay experience for our hotel guests. Key responsibilities include:Welcoming and checking-in guests, ensuring a warm and personalized experienceManaging bookings, overbookings, and options in a timely and efficient mannerProcessing invoices, managing...