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Administrative Support Specialist for Offender Management
2 months ago
Position Overview:
This is an excellent opportunity to become a part of our dedicated team at Catch22. We are looking for a Custody Case Administrator to provide essential support within our Offender Management and Gangs' service team. Your role will be pivotal in ensuring the efficient execution of administrative and organizational tasks, which will enable Case Managers to effectively oversee their caseloads of both sentenced and remand prisoners while also meeting departmental objectives and budgetary constraints.
Key Responsibilities:
- Offender Management Coordination: Gather, prepare, compile, and document offender information across both physical and digital platforms, ensuring precise data management within the Offender Management Unit (OMU).
- Data Management: Conduct data entry, updates, and retrieval tasks, ensuring that all pertinent case information is swiftly recorded in the OMU database for accessible performance metrics.
- Compliance Monitoring: Monitor adherence to contract Key Performance Targets (KPTs) by promoting timely completion of Offender Management functions and regularly updating supervisors on weekly target accomplishments.
- Meeting Documentation: Draft and produce accurate minutes for Offender Management meetings, including Discharge Boards, MARAP meetings, Sentence Planning Boards, and Offender Manager Meetings, adhering to strict deadlines.
- Stakeholder Liaison: Work collaboratively with external entities such as law enforcement, probation services, and Community Rehabilitation Companies (CRC) to facilitate effective sentence planning and offender management processes, proactively addressing any arising issues.
- Administrative Support: Offer comprehensive administrative assistance to Case Managers and senior leadership, ensuring the seamless operation of the Offender Management department.
- Colleague Coverage: Provide coverage for colleagues during absences or emergencies, ensuring continuous service delivery within the Offender Management department.
- Process Support: Assist with Home Detention Curfew (HDC) and Observation, Categorisation, and Allocation (OCA) processes, keeping Case Managers informed of prisoner movements and transfers within the correctional system.
Qualifications:
- General understanding of prison departments and their functions.
- Proficiency in various Microsoft applications including Outlook, Excel, Word, and PowerPoint.
- Demonstrated experience in performing similar administrative tasks in an office setting.
- Ability to prioritize responsibilities and manage your workload effectively, including meeting tight deadlines.
- Strong organizational and administrative skills.
Additional Information:
To Apply: Interested candidates should submit their CV and cover letter, along with responses to the screening questions to express their interest in this position.
Work Schedule: Part-time (38 hours FTE), 15 hours per week.
Compensation: £26,900 (£10,618.42 pro rata).
Screening: Successful candidates will be subject to an enhanced DBS check, police vetting, and verification of Right To Work in the UK.
This job description provides an overview of the primary duties involved but is not exhaustive.
At Catch22, we are committed to fostering equality, diversity, and inclusion. We strive to ensure that everyone has access to opportunities and a supportive environment.
