Guest Services Coordinator

2 months ago

London, Greater London, United Kingdom RAFFLES Full time

Raffles London at the OWO - Host Position

We are in search of a dedicated Host to enhance our guest services at the esteemed Raffles London at the OWO. In this role, you will be instrumental in delivering outstanding hospitality and ensuring that every guest enjoys a remarkable visit.

Key Responsibilities:

  • Efficiently address guest inquiries with professionalism
  • Possess comprehensive knowledge of our menu selections
  • Uphold high standards of personal appearance and hygiene
  • Guide guests to their tables while ensuring their comfort
  • Adhere to security protocols, fire safety regulations, and health standards
  • Promote sustainable practices in waste management
  • Support other operational tasks as needed

Qualifications:

  • Previous experience in a customer-facing role
  • Strong verbal communication abilities
  • Impeccable grooming and presentation
  • Understanding of host duties and responsibilities

Benefits of Working with Us:

Being part of our organization means you will be associated with a premier hotel, enjoying various benefits such as vacation leave, complimentary staff meals, pension contributions, and additional perks.

Core Values of Raffles:

  • Authenticity
  • Compassion
  • Joyfulness
  • Confidence
  • Purposefulness

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