Automotive Technical Assistant
1 week ago
Are you a meticulous and detail-oriented technical professional with experience in the automotive industry? Do you thrive in a dynamic work environment where no two days are the same? If so, this role could be an excellent fit for you.
Our client, Options Resourcing Ltd, is seeking a skilled Assistant Technical Support to join their Research & Development team. This office-based position will involve some off-site work, providing a great opportunity to work with a variety of stakeholders.
Key Benefits:
- Monday to Friday, 9:00 am to 5:00 pm working hours
- Free on-site parking
- Full training and development opportunities
- 23 days' annual leave, plus bank holidays
- Company pension scheme
Job Responsibilities:
- Assist in project management, ensuring timely delivery and meeting deadlines
- Act as a technical liaison between factories and customers, providing expert advice and guidance
- Design specifications for project work, including capturing technical information and creating user guides
- Conduct site visits to monitor projects and provide technical support as required
- Develop and maintain technical documentation, including design spec sheets and installation guides
- Provide in-house and external technical training, supporting the installation of products and services
- Evaluate and improve customer support, responding to inbound calls and customer feedback
- Manage vehicle and product application guides, including updates and amendments with new vehicle releases
Requirements:
- Excellent customer service skills
- Knowledge of the automotive industry and its technical aspects
- Strong attention to detail and organizational skills
- Proficiency in MS Office and ability to work independently
- Excellent communication and interpersonal skills
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