Property Operations Administrator

3 weeks ago


Birmingham, Birmingham, United Kingdom BAXTER WILLIAMS LIMITED Full time
About the Position:
A meticulous and proactive administrator is sought for the management of commercial properties within our team at BAXTER WILLIAMS LIMITED. This position encompasses overseeing communication via phone, resolving maintenance concerns, and collaborating with contractors to ensure the efficient operation of commercial real estate.
Primary Responsibilities
Phone Communication:
  • Answer and direct incoming calls in a professional and timely manner.
  • Address inquiries and concerns from tenants, providing precise information and support.
  • Document and relay messages to appropriate team members.
Maintenance Management:
  • Log and manage maintenance requests submitted by tenants.
  • Evaluate the urgency of maintenance issues and prioritize them effectively.
  • Keep tenants informed about the progress of their maintenance requests.
Contractor Coordination:
  • Organize and schedule appointments with contractors for necessary maintenance and repairs.
  • Ensure contractors have the required access and information to carry out their duties.
  • Follow up with contractors to verify the completion of work and assess service quality.
Administrative Assistance:
  • Maintain and update records and databases related to property management.
  • Prepare and distribute communications and notices to tenants.
  • Support lease administration and other documentation related to property management.


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