Quality Assurance Manager

2 days ago

Barnsley, Barnsley, United Kingdom The Lubrizol Corporation Full time

About the Role:

The Lubrizol Corporation is seeking a highly skilled and experienced Quality Assurance Manager to join our team. As a Quality Assurance Manager, you will be responsible for ensuring the site maintains ISO 9001:2015 certification by supporting adherence to procedures and developing and ensuring adherence to internal, external, and customer audit programs.

Key Responsibilities:

  • Manage site quality testing requirements for final and in-process testing from plant, including extension testing and complaint investigation.
  • Coordinate the reporting of test results for finished goods, recording conformance to sales specification, and facilitating production of customer Certificate of Analysis (CoA).
  • Coordinate the monitoring of product performance, highlighting out-of-trend batches.
  • Coordinate the determination of end-use for existing products and processes, whether under planned end-use or through unplanned end-use, such as rework or scrap.
  • Develop and improve analytical methods, demonstrating reproducibility and relevance of product specifications as measured at the site, which influence customer applications.
  • Key contributor for ISO registration at the site, ensuring compliance with current standards and maintenance of accreditation.
  • Maintain and ensure adherence to internal, external, and customer audit programs.
  • Ensure raw materials are consumed within our purchase specification.
  • Manage the QC labs to ensure good housekeeping is maintained in the lab area and all chemicals are handled and stored safely.
  • Manage and conduct testing following all laboratory procedures and standards of care, ensuring completeness and accuracy of the testing undertaken and results reported.
  • Manage problem-solving any testing and analyses issues.
  • Manage in-process PT support for existing products and processes.
  • Manage site-initiated PT projects evaluating existing products and processes.
  • Coordinate the completion of investigation and root cause analysis of quality issues, including complaints, ensuring these are captured in the relevant system and corrective/preventative actions distributed and completed accordingly.
  • Monitor quality performance at the site w.r.t. key quality metrics and inputs.
  • Represent the plant in quality/lab-oriented matters within the regional and global groups/teams.
  • Promote continuous improvement on site, contributing to or leading continuous improvement projects as required.
  • Work with customer assistance teams and sales/account managers to provide timely responses to customer and internal queries, concerns, or questionnaires.
  • Ensure the correct specification data and BOM data is stored in SAP.
  • Lead the quality team, ensuring competence of direct reports and implementation of people development.
  • Participate in the management of change process, evaluating changes, highlighting, and assisting in resolving potential quality issues.
  • Train and supervise both experienced/inexperienced members of staff so that technical knowledge and competence is communicated effectively. Correct and coach colleagues to ensure continuance of a high level of analytical expertise.
  • Coordinate the testing and evaluation of new methodology and equipment, advising on the impact to the department. Liaise with technical contacts to ensure the smooth integration of new methodology.
  • Maintain a positive work environment/culture that fosters efficiency, effectiveness, and high morale while ensuring that all employees are treated fairly and equitably.

Requirements:

  • Bachelor's degree in Chemistry, Chemical Engineering, or other related STEM discipline.
  • 3+ years of hands-on experience in the Chemical industry.
  • Thorough knowledge of technical background, regulatory requirements, and industry standards for processing and manufacture of dispersants.
  • Demonstrated ability in the area of product transfer and scale-up, from lab bench to manufacturing, and/or to commercial scale, including process design, design of experiments, and statistical applications to support process evaluation and trending.
  • Demonstrated ability to write procedural documents required for compliance to ISO 9001:2015, including documents such as Standard Operating Procedures, etc.
  • Understanding of ISO 9001:2015 Quality Management System.
  • Auditor experience, preferably with experience coordinating external audits.
  • Capacity to collaborate and coach others.
  • Excellent problem-solving and troubleshooting skills with an emphasis on the ability to analyze large data sets.
  • Excellent communication and interpersonal skills.
  • Excellent planning and time management skills, meeting company and business deadlines.
  • Excellent people management and supervision skills.
  • Ability to understand and develop new test procedures.
  • Demonstrated commitment to continuous improvement.
  • Proactively adapts to changes in the business and supports peers in the management team with implementation.
  • Above-average knowledge of Microsoft Office Suite & SAP.
  • Ability to work in a fast-paced, team environment.

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