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Customer Service Representative
2 months ago
We're looking for a talented individual to join our team as a Customer Service Assistant. As a key member of our store team, you'll play a vital role in delivering exceptional customer experiences and ensuring our customers receive the best possible service.
Key Responsibilities- Provide outstanding customer service, responding to customer queries and resolving issues in a timely and professional manner.
- Assist customers with their shopping needs, providing product information and recommendations.
- Work collaboratively with colleagues to maintain a clean and organized store environment.
- Contribute to achieving sales targets and improving customer satisfaction.
We're committed to supporting our colleagues in their careers and providing opportunities for growth and development. As a Customer Service Assistant, you'll receive:
- Comprehensive training and development programs to enhance your skills and knowledge.
- A competitive salary and bonus scheme.
- A contributory pension scheme and save-as-you-earn scheme.
- Colleague discount and access to a range of discounts and cashback offers.
- A range of health and wellbeing benefits, including an Employee Assistance Programme and access to financial education and loans.
To be successful in this role, you'll need:
- Excellent communication and interpersonal skills.
- A customer-focused approach and a passion for delivering exceptional service.
- Ability to work effectively in a fast-paced environment.
- Basic math skills and accuracy when handling cash and operating a till.
If you're a motivated and customer-focused individual who is passionate about delivering exceptional service, we'd love to hear from you. Please submit your application, including your CV and a cover letter, to us via our website.", "lang_code": "en-US"}