Academy Business Director

3 weeks ago


Tetbury, Gloucestershire, United Kingdom Inchcape Full time
Business Manager – Audi Tetbury

As a Business Manager, you will lead a team of sales executives to deliver exceptional customer experiences and drive business growth. You will be responsible for developing and implementing sales strategies to achieve targets and improve customer satisfaction.

Key Responsibilities:
  • Develop and implement sales strategies to achieve unit sales, chassis profit, finance, GardX, and warranty income targets
  • Ensure compliance with Inchcape and regulatory sales processes to treat customers fairly
  • Adhere to retail policies in compliance with legal and manufacturer guidelines to pass audits
  • Achieve high levels of customer satisfaction in accordance with brand standard requirements
  • Ensure Sales Executives are trained and reviewed to the required standards and support the sales team through coaching and development
  • Maintain relationships with internal colleagues, brand partners, finance, and insurance partners
Requirements:
  • Experience of delivering finance and insurance packages to customers and understanding FCA Compliance
  • Full EU driving licence
About Inchcape:

Inchcape is a leading automotive retailer with 113 dealerships in the UK, representing 21 brands. We are committed to providing exceptional customer services and creating outstanding and trusted experiences for our customers, partners, and people. We offer fantastic career opportunities, comprehensive training, competitive pay, and benefits, and full support personally and professionally.



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