Current jobs related to System Support Specialist - Leeds, Leeds - Education Horizons

  • Technical Support Specialist

    24 hours ago

    Leeds, Leeds, United Kingdom System C Full time

    Role OverviewWe are seeking an experienced Technical Support Specialist to provide 2nd and 3rd line support functions as part of our Application Support team.Key Responsibilities:Investigate and resolve Incidents raised via our Incident Management System, Jira.Use application log files, SQL, and diagnostic tools to resolve issues, including data issues and...

  • Application Support Specialist

    3 weeks ago

    Leeds, Leeds, United Kingdom System C Full time

    Job SummaryWe are seeking an experienced Application Support Specialist to join our team at System C. The successful candidate will be responsible for providing technical support to our customers, investigating and resolving issues, and working closely with internal teams to ensure seamless service delivery.Key ResponsibilitiesInvestigate and resolve...

  • Application Support Specialist

    2 weeks ago

    Leeds, Leeds, United Kingdom System C Full time

    Job DescriptionWe are seeking an Application Support Specialist to support local authorities in utilising Liquidlogic's market leading Education and Social Services and Case Management software.Duties and Responsibilities:Provide 2nd and 3rd line support functions as part of the Application Support team.Investigate, analyse and problem-solve Incidents raised...

  • Application Support Specialist

    2 weeks ago

    Leeds, Leeds, United Kingdom System C Full time

    Job DescriptionWe are seeking an Application Support Specialist to support local authorities in utilising Liquidlogic's market leading Education and Social Services and Case Management software.Key Responsibilities:Investigate, analyse and problem-solve Incidents raised via our Incident Management System, Jira.Use application log files, SQL and other...

  • Application Support Specialist

    3 weeks ago

    Leeds, Leeds, United Kingdom System C Full time

    Job SummaryWe are seeking an Application Support Specialist to provide technical assistance to customers utilizing Liquidlogic's market leading Education and Social Services and Case Management software.Key Responsibilities:Investigate and resolve Incidents raised via our Incident Management System, Jira.Analyze and problem-solve technical issues, including...

  • Application Support Specialist

    3 weeks ago

    Leeds, Leeds, United Kingdom System C Full time

    Job Title: 2nd Line Application Support AnalystDescription:We are seeking a skilled Application Support Analyst to join our team at System C, supporting local authorities in utilizing our market-leading Education and Social Services and Case Management software.Key Responsibilities:Investigate and resolve Incidents raised via our Incident Management System,...

  • Application Support Specialist

    1 week ago

    Leeds, Leeds, United Kingdom System C Full time

    Job SummaryWe are seeking an Application Support Analyst to join the System C team supporting local authorities in utilizing our market-leading Education and Social Services and Case Management software.Key Responsibilities:Provide 2nd and 3rd line support functions as part of the Application Support team.Investigate and resolve Incidents raised via the...

  • Technical Support Specialist

    6 days ago

    Leeds, Leeds, United Kingdom System C Full time

    System C Application Support RoleWe are seeking an experienced Application Support Analyst to join our team at System C, providing technical assistance to local authorities in utilizing our market-leading Education and Social Services and Case Management software.Key Responsibilities:Deliver 2nd and 3rd line support functions as part of the Application...

  • Application Support Specialist

    3 weeks ago

    Leeds, Leeds, United Kingdom System C Full time

    DescriptionWe are seeking an experienced Application Support Analyst to join our team at System C, supporting local authorities in utilizing our market-leading Education and Social Services and Case Management software.Key Responsibilities:Provide 2nd and 3rd line support functions as part of the Application Support team.Investigate, analyze, and...

  • Application Support Specialist

    3 weeks ago

    Leeds, Leeds, United Kingdom System C Full time

    DescriptionWe are seeking an experienced Application Support Analyst to join our team at System C, supporting local authorities in utilizing our market-leading Education and Social Services and Case Management software.Key Responsibilities:Provide 2nd and 3rd line support functions as part of the Application Support team.Investigate, analyze, and...

  • Crime Support Specialist

    2 weeks ago

    Leeds, Leeds, United Kingdom Victim Support Full time

    Crime Support SpecialistAt Victim Support, we're committed to providing specialist support services for people affected by crime. As a Crime Support Specialist, you'll play a vital role in delivering this support, working closely with our team to provide practical and emotional support to victims.Key Responsibilities:Provide specialist support services to...

  • ERP System Support Specialist

    3 weeks ago

    Leeds, Leeds, United Kingdom Catch Resource Management Full time £45,000 - £55,000

    Job Title: ERP System Support SpecialistCatch Resource Management is seeking a highly skilled ERP System Support Specialist to join our team. As a key member of our technical team, you will be responsible for providing expert-level support for our ERP system, ensuring seamless operation and optimal performance.Key Responsibilities:Lead the technical...

  • System Support Specialist

    2 weeks ago

    Leeds, Leeds, United Kingdom Pharmacy2U Ltd Full time

    Job Title: System Support SpecialistAbout the Role:We are seeking a highly skilled System Support Specialist to join our team at Pharmacy2U Ltd. As a key member of our IT department, you will be responsible for providing technical support for our business-critical applications.Key Responsibilities:- Provide first and second-line support for internal and...

  • Sexual Violence Support Specialist

    2 weeks ago

    Leeds, Leeds, United Kingdom Victim Support Full time

    About the Role:We are seeking a highly skilled and compassionate Sexual Violence Support Specialist to join our team at Victim Support. As an Independent Sexual Violence Advisor (ISVA), you will provide critical support and advocacy to survivors of sexual violence, helping them navigate the complex criminal justice system and access essential resources.Key...

  • Crime Support Specialist

    2 weeks ago

    Leeds, Leeds, United Kingdom Victim Support Full time

    Crime Support SpecialistVictim Support is seeking a Crime Support Specialist to provide specialist support services for people affected by crime. As a Service Delivery Volunteer, you will work directly with victims and/or alongside staff to make a difference in their lives.Key Responsibilities:Provide practical and emotional support to victims of crimeWork...

  • Senior Systems Support Specialist

    3 weeks ago

    Leeds, Leeds, United Kingdom Interface Recruitment UK Full time

    Job Title: Senior Systems Support SpecialistInterface Recruitment UK is seeking a highly skilled Senior Systems Support Specialist to join our team. As a key member of our IT department, you will be responsible for providing exceptional technical support and maintenance services to our systems and infrastructure.Key Responsibilities:Deliver high-quality...

  • Crime Support Specialist

    2 weeks ago

    Leeds, Leeds, United Kingdom Victim Support Full time

    Crime Support SpecialistVictim Support is seeking a dedicated individual to provide specialist support services for people affected by crime. As a Crime Support Specialist, you will work directly with victims and/or alongside staff to make a positive impact in their lives.Key Responsibilities:Provide practical and emotional support to victims of crimeWork...

  • Administrative Support Specialist

    2 weeks ago

    Leeds, Leeds, United Kingdom Victim Support Full time

    Administrative Support SpecialistWe are seeking an Administrative Support Specialist to join our team at Victim Support. In this role, you will provide administrative support across a range of functions within the Homicide Service, including managing Excel spreadsheets, inputting and raising invoices, and managing calls to and from a range of people.You will...

  • Application Support Specialist

    3 weeks ago

    Leeds, Leeds, United Kingdom System C Full time

    DescriptionWe are seeking a skilled Application Support Analyst to provide expert technical assistance to our customers.Key Responsibilities:Investigate and resolve complex technical issues related to our software applications.Collaborate with internal teams, including Development and Product, to identify and resolve issues.Communicate effectively with...

  • IT Systems Specialist

    3 weeks ago

    Leeds, Leeds, United Kingdom Interface Recruitment UK Full time

    Job Title: IT & ERP Systems SpecialistWe are seeking an experienced IT & ERP Systems Specialist to join our team at Interface Recruitment UK. As a specialist in IT and ERP systems, you will play a key role in supporting our client's manufacturing operations.About the RoleThe successful candidate will have a strong background in IT and ERP systems, with...

System Support Specialist

2 months ago

Leeds, Leeds, United Kingdom Education Horizons Full time
About Us

Education Horizons is a leading EdTech company in Australia, providing software solutions to over 2200 schools and 3 million users worldwide.

We are on a mission to revolutionize the education sector by creating innovative, end-to-end school experience and management platforms.

Our company culture is built on flexibility, collaboration, and a passion for delivering exceptional customer service.

The Role

We are seeking a highly skilled System Support Specialist to join our technical team. As a key member of our support team, you will provide advanced technical support and assistance to our clients, focusing on database and infrastructure aspects.

Your primary responsibilities will include:

  • Providing technical support and assistance to clients in multiple hosting configurations.
  • Resolving complex website issues related to site and service configuration, application or security errors, and performance bottlenecks.
  • Collaborating with colleagues to ensure cases are resolved within SLA commitments.
  • Communicating updates to customers in a clear and timely manner.
  • Educating and providing recommendations to clients to improve client usability, performance, and customer satisfaction.
Key Accountabilities

As a System Support Specialist, you will be responsible for:

  • Providing advanced technical support and assistance to clients.
  • Resolving complex technical issues.
  • Collaborating with colleagues to ensure case resolution.
  • Communicating updates to customers.
  • Educating and providing recommendations to clients.
Skills and Personal Attributes

We are looking for a candidate with:

  • Strong technical skills in Microsoft Windows Server and Active Directory.
  • Experience with Microsoft SQL Server operations and tuning.
  • Knowledge of web services and network technologies.
  • Proven ability to diagnose and resolve complex technical issues.
  • Excellent communication and problem-solving skills.
What We Offer

We offer a dynamic and supportive work environment, opportunities for professional growth and development, and a competitive salary and benefits package.

If you are a motivated and experienced technical professional looking for a new challenge, please apply for this exciting opportunity.