Shift Supervisor

7 days ago


Ashford, Kent, United Kingdom Five Guys Full time

About the Role

We are seeking a highly motivated and experienced Assistant Manager to join our team at Five Guys. As an Assistant Manager, you will play a key role in the success of our restaurant, leading a team of Shift Managers and Crew Members to deliver exceptional customer service and drive sales growth.

Key Responsibilities

  • Lead and manage a team of Shift Managers and Crew Members to achieve sales targets and provide excellent customer service.
  • Support the General Manager in the day-to-day operations of the restaurant, including inventory management, staff scheduling, and customer complaints.
  • Develop and implement strategies to drive sales growth, improve customer satisfaction, and increase employee engagement.
  • Conduct regular team meetings and provide coaching and feedback to ensure team members are meeting their performance goals.
  • Manage and control labor costs, inventory, and other expenses to achieve profitability targets.
  • Collaborate with the General Manager to develop and implement business plans, including marketing initiatives and promotions.
  • Ensure compliance with company policies, procedures, and regulatory requirements.

Requirements

  • 2+ years of experience in a restaurant management role, preferably with Five Guys.
  • Proven track record of success in leading high-performing teams and driving sales growth.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with team members, customers, and vendors.
  • Strong problem-solving and analytical skills, with the ability to make informed decisions and take calculated risks.
  • Ability to work a flexible schedule, including evenings, weekends, and holidays.

What We Offer

  • A competitive salary and benefits package.
  • Opportunities for career advancement and professional growth.
  • A fun and dynamic work environment with a team of passionate and dedicated individuals.
  • Access to training and development programs to enhance your skills and knowledge.
  • A comprehensive benefits package, including health insurance, 401(k), and paid time off.

About Five Guys

Five Guys is a fast-growing, dynamic company that is passionate about serving high-quality food and providing exceptional customer service. We are committed to creating a positive and inclusive work environment that values diversity, equity, and inclusion. If you are a motivated and experienced leader who is passionate about delivering exceptional results, we encourage you to apply for this exciting opportunity.



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