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Administrative Support Officer

2 months ago

Ashford, Kent, United Kingdom Brook Street Full time

Job Title: Administrative Support Officer

Salary: £15.87 per hour

Location: Sevington

Job Type: Temporary ongoing

Working hours: 4 on 4 off fixed days Monday - Sunday. Shift times are 8am - 8pm

Our client, HMRC, is currently seeking dedicated Administrative Support Officers to assist during a pivotal transition period as the UK establishes its external border as an independent nation.

In this role, you will collaborate with a team to perform various documentation tasks related to goods entering and exiting the United Kingdom. A self-motivated and adaptable approach is essential as you will be required to handle a diverse range of responsibilities during this significant time. Please note that this position is site-specific, and remote working options are not available.

Key Responsibilities:
- Serve as the main point of contact for clients
- Accurately collect information directly from clients
- Enter data into systems, ensuring accuracy and timeliness
- Address issues or inquiries, escalating to a supervisor when necessary

Requirements:
- Strong communication skills, both written and verbal
- Excellent interpersonal abilities, with a flexible mindset and positive demeanor
- Commitment to the entire duration of the assignment
- Willingness to undergo a health assessment to ensure capability for the role
- Ability to work a continental shift pattern, including early, late, and night shifts

Benefits:
- 34 days of annual leave (accrued pro rata)
- Comprehensive training provided

Brook Street, in partnership with HMRC, is dedicated to fostering an inclusive workplace that reflects the diversity of modern Britain. We encourage applications from individuals of all backgrounds and circumstances.

We are proud to be a 'Disability Confident Employer' and were the first organization to achieve 'Clear Assured' status, recognizing our commitment to recruiting and retaining employees with disabilities.

Our efforts have been acknowledged by the Times Top 50 Employers for Women, and we have been recognized as a Stonewall Star Performer, as well as being listed by Business In The Community as an inclusive employer for race.