Adoptions Coordinator

2 days ago


Croydon, Greater London, United Kingdom NHS Full time
About Us

Croydon Health Services NHS Trust is a leading provider of hospital and community services in Croydon, serving a population of over 360,000 people with a high level of ethnic diversity.

We are committed to delivering excellent integrated care for our patients and their families, with a focus on providing convenient appointments, minimal waiting times, and care closer to home.

Job Responsibilities

We are seeking a highly skilled and experienced individual to join our team as an Adoptions Agent. The successful candidate will be responsible for providing administrative support to our clinical teams, ensuring the smooth operation of our patient administration systems, and providing excellent customer service to our patients and stakeholders.

The ideal candidate will have previous experience of working in a similar role, with a strong understanding of complex applications and IT systems. They will also possess excellent communication and interpersonal skills, with the ability to work accurately under pressure and prioritize tasks effectively.

Person Specification
  • Previous experience of working in an administrative role in a healthcare setting
  • Excellent working knowledge of complex applications, including patient administration and clinical systems
  • Ability to work accurately under pressure and prioritize tasks effectively
  • Excellent communication and interpersonal skills
  • Ability to empathize with patients and stakeholders when problems occur
  • Ability to manage user expectations and troubleshoot when required
What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional development and career advancement. We are committed to creating a positive and supportive work environment, where our staff feel valued and empowered to make a difference in the lives of our patients.



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