Service Transition Manager
6 days ago
Michael Page (UK) is seeking an experienced and entrepreneurial individual to join our team as an Operations Director. Our client is a leading industrial/manufacturing company that values operational excellence and innovation.
Key Responsibilities- Develop and Execute Service Transition Plans: Develop, deliver, and enhance robust operational service transition management processes by crafting detailed plans encompassing activities, timelines, resources, and dependencies in accepting new and changes to existing services into an optimal operational support model.
- Incident & Lifecycle Management: Ensure that operational requirements are met during the design, build, test, and validation phases of a project, addressing any service or design anomalies and manage production internal/external client incidents systematically, 24/7/365.
- Change Management: Lead the assessment and integration of changes within the operational support model and service transition framework against technical, infrastructural, and business demand, ensuring service excellence.
- Stakeholder Engagement: Act as the primary liaison managing and prioritizing operational and services transition processes across internal and external stakeholders and service providers for new and existing services, seamlessly.
- Problem Management: Lead operational activities in relation to Incident management, ensuring effective and efficient resolution, prevent reassurance, and quality improvements.
- Process Implementation: Implement and manage operational systems, processes, and policies aligned with organizational goals.
- Continuous Improvement: Champion continuous process and technology improvement through the use of data analytics.
- Quality Assurance: Uphold high standards in operations and service transition management.
- Supplier Management: Accountable for Service Partner Management, owning the engagement with Local, Regional, and Global internal and external service partners responsible for the development and delivery of telematics and connected features and services and operations.
- Leadership: Provide mentorship to the Operations team and peers, not limited to providing guidance and championing operational service delivery best practices.
- Experience working in operations or other areas of vehicle telematics and connected services with an interest/awareness of vehicle connectivity features, services, and their solutions.
- Experience in leading critical concerns and production/customer-facing environment interfaces with a willingness and ability to work flexible hours for operational incidents.
- Experience in DevOps practices, SDLC, Agile, and matrix organizations and cultures.
- Promote cross-functional team working and collaboration between departments to support delivery of challenging projects with a proven eye for detail.
- Excellent personal workload management and workforce planning.
- An attractive salary & benefits package (to be confirmed).
- Opportunity to work in a technologically advanced environment in the industrial/manufacturing sector.
- Professional growth and development opportunities.
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Service Transition Lead
3 weeks ago
Birmingham, Birmingham, United Kingdom First Recruitment Group Full timeLocation: Birmingham Sector:TechnologyJob Type:ContractSalary:Market relatedReference:089414Service Transition Lead (DDAT) Birmingham or London (2 days onsite per week + any client office) Inside IR356 Months BPSS clearance requiredAbout the RoleWe are seeking an experienced Service Transition Lead (DDAT) to join our dynamic team. In this role, you will be...
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Service Transition Lead
3 weeks ago
Birmingham, Birmingham, United Kingdom LA International Computer Consultants Ltd Full timeService Transition LeadA new position has become available for a Service Transition Lead (Digital, Data, and Technology) working on a hybrid basis, remotely/onsite 2 days per week in Birmingham or London (plus various client offices). Our major client are wanting to get someone started as soon as possible, so please drop me a message or call me on [Telephone...
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Service Operations Transition Lead
4 weeks ago
Birmingham, Birmingham, United Kingdom Michael Page Technology Full timePosition OverviewAs a Service Operations Transition Lead, you will be responsible for managing the Operations team and overseeing the integration of vehicle digital telematics and connected services, ensuring their effective implementation and ongoing management across our global markets.Company OverviewWe seek a seasoned and entrepreneurial professional who...
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Birmingham, Birmingham, United Kingdom SRA Full timeAbout the RoleWe are seeking a highly skilled Release & Transition Manager to join our IT team at SRA. As a key member of our team, you will be responsible for coordinating and managing the release deployment and transition process to business as usual across the service lifecycle.Key ResponsibilitiesDevelop and implement release policies, plans, and...
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Birmingham, Birmingham, United Kingdom SRA Full timeAbout the RoleWe are seeking a highly skilled Release & Transition Manager to join our IT team at SRA. As a key member of our team, you will be responsible for coordinating and managing the release deployment and transition process to business as usual across the service lifecycle.Key ResponsibilitiesDevelop and implement release policies, plans, and...
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Service Operations Transition Lead
3 weeks ago
Birmingham, Birmingham, United Kingdom Michael Page Technology Full timePosition OverviewAs a Service Operations Transition Lead, you will be responsible for managing the Operations team and overseeing the integration of vehicle digital telematics and connected services, along with their associated systems. Your role will encompass the seamless incorporation of these services into production environments and their comprehensive...
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Release & Transition Manager - Birmingham
2 days ago
Birmingham, Birmingham, United Kingdom Crimson Full timeJob Description**Job Title:** Release & Transition Manager - Birmingham**About the Role:**We are seeking a highly skilled Release & Transition Manager to join our team at Crimson. As a key member of our organization, you will be responsible for overseeing and coordinating the deployment and transition process into business as usual throughout the service...
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Release & Transition Manager - Birmingham
2 days ago
Birmingham, Birmingham, United Kingdom Crimson Full timeJob Description**Job Title:** Release & Transition Manager - Birmingham**About the Role:**We are seeking a highly skilled Release & Transition Manager to join our team at Crimson. As a key member of our organization, you will be responsible for overseeing and coordinating the deployment and transition process into business as usual throughout the service...
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Release & Transition Manager - Birmingham
3 days ago
Birmingham, Birmingham, United Kingdom Crimson Full timeJob SummaryCrimson is seeking a skilled Release & Transition Manager to oversee and coordinate the deployment and transition process into business as usual throughout the service lifecycle.Key Responsibilities:Coordinate the deployment and transition process to ensure seamless integration into business as usual.Develop and implement effective transition...
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Release & Transition Manager - Birmingham
3 days ago
Birmingham, Birmingham, United Kingdom Crimson Full timeJob SummaryCrimson is seeking a skilled Release & Transition Manager to oversee and coordinate the deployment and transition process into business as usual throughout the service lifecycle.Key Responsibilities:Coordinate the deployment and transition process to ensure seamless integration into business as usual.Develop and implement effective transition...
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Release & Transition Manager - Birmingham
4 days ago
Birmingham, Birmingham, United Kingdom Crimson Full timeAbout CrimsonCrimson is a leading organization in the industry, seeking a skilled Release & Transition Manager to join our team.Job SummaryWe are looking for a highly motivated and experienced Release & Transition Manager to oversee and coordinate the deployment and transition process into business as usual throughout the service lifecycle.Key...
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Release & Transition Manager - Birmingham
5 days ago
Birmingham, Birmingham, United Kingdom Crimson Full timeAbout CrimsonCrimson is a leading organization in the industry, seeking a skilled Release & Transition Manager to join our team.Job SummaryWe are looking for a highly motivated and experienced Release & Transition Manager to oversee and coordinate the deployment and transition process into business as usual throughout the service lifecycle.Key...
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Release and Transition Manager
2 days ago
Birmingham, Birmingham, United Kingdom Solicitors Regulation Authority Full timeAbout the RoleWe are seeking a highly skilled Release and Transition Manager to join our team at the Solicitors Regulation Authority. As a key member of our IT team, you will play a critical role in coordinating and managing the release deployment and transition process to business as usual across the service lifecycle.Key ResponsibilitiesCoordinate and...
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Release and Transition Manager
2 days ago
Birmingham, Birmingham, United Kingdom Solicitors Regulation Authority Full timeAbout the RoleWe are seeking a highly skilled Release and Transition Manager to join our team at the Solicitors Regulation Authority. As a key member of our IT team, you will play a critical role in coordinating and managing the release deployment and transition process to business as usual across the service lifecycle.Key ResponsibilitiesCoordinate and...
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Release & Transition Manager
1 month ago
Birmingham, Birmingham, United Kingdom Solicitors Regulation Authority (SRA) Full timeThe role We are seeking a Release & Transition Manager who will be responsible for coordinating and managing the release deployment and transition process to business as usual across the service lifecycle.This is an exciting and new role for us in which you will own the release policy, plan, schedule, scope, raising of changes and resources, and ensure that...
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Housing Transition Specialist
5 days ago
Birmingham, Birmingham, United Kingdom Trident Group Full timeAbout the RoleThe Decanting and Wellbeing Manager will be responsible for overseeing the decant process, ensuring the smooth transition of residents, and maintaining high standards of service delivery. This role involves coordinating with various departments to ensure a joined-up approach to decant and wellbeing management.Key ResponsibilitiesCoordinate the...
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Housing Transition Specialist
6 days ago
Birmingham, Birmingham, United Kingdom Trident Group Full timeAbout the RoleThe Decanting and Wellbeing Manager will be responsible for overseeing the decant process, ensuring the smooth transition of residents, and maintaining high standards of service delivery. This role involves coordinating with various departments to ensure a joined-up approach to decant and wellbeing management.Key ResponsibilitiesCoordinate the...
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Birmingham, Birmingham, United Kingdom Crimson Full timeJob Description**Release and Transition Manager Role at Crimson**We are seeking a highly skilled Release Manager to join our team at Crimson in Birmingham. As a key member of our Agile team, you will be responsible for overseeing and coordinating the deployment and transition process into business as usual throughout the service lifecycle.This is an exciting...
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Birmingham, Birmingham, United Kingdom Crimson Full timeJob Description**Release and Transition Manager Role at Crimson**We are seeking a highly skilled Release Manager to join our team at Crimson in Birmingham. As a key member of our Agile team, you will be responsible for overseeing and coordinating the deployment and transition process into business as usual throughout the service lifecycle.This is an exciting...
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Release and Transition Specialist
4 weeks ago
Birmingham, Birmingham, United Kingdom SRA Full timeContract Type: Permanent Working Pattern: Full time - flexible working may be considered Working Hours: 35 hours per week Salary: £45,000 - £50,000 per annum subjected to knowledge, skill and experience Location Options: Hybrid - home based and Birmingham Function Type: Corporate Functions (HR, Finance, Project Management, IT, Risk and Audit) The Role We...
