Release & Transition Manager - IT Service Delivery

4 days ago


Birmingham, Birmingham, United Kingdom SRA Full time

About the Role

We are seeking a highly skilled Release & Transition Manager to join our IT team at SRA. As a key member of our team, you will be responsible for coordinating and managing the release deployment and transition process to business as usual across the service lifecycle.

Key Responsibilities

  • Develop and implement release policies, plans, and schedules to ensure alignment with business and customer needs.
  • Manage the release process, including the coordination of resources, tracking of releases through all stages of the software development lifecycle, and governance of release scheduling and deconfliction.
  • Work closely with the Environment Manager to track releases through environments and ensure smooth transition to IT Operations teams.
  • Manage third-party testing suppliers and oversee technical change delivery, including managing Test Managers and Technical Change Managers.
  • Monitor and report on release progress, quality, risks, and issues, and provide regular updates to stakeholders.

Requirements

  • 3-4 years of experience in ITIL Processes for Release, Change, and Configuration Management or Project Management.
  • Evidence of influential stakeholder management across all functions and levels.
  • Experience of using DevOps or similar collaboration tools to deliver releases.
  • Understanding of the software development lifecycle (Agile/Waterfall) and testing practices.
  • Excellent verbal and written communication skills.
  • Experience of managing test partners.

What We Offer

  • Opportunity to work with a leading organization in the public interest.
  • Collaborative and innovative work environment that values equality, diversity, and customer satisfaction.
  • Chance to develop your skills and expertise in release and transition management.


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