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Marine Cargo Claims Specialist

1 month ago


London, Greater London, United Kingdom Lockton Full time
Marine Cargo Claims Handler

We are seeking a skilled Marine Cargo Claims Handler to join our Cargo & Logistics Claims team at Lockton.

Key Responsibilities:

  • Handle a variety of claims arising from a broad mix of industries, including automobile physical damage, carriers'/warehouse legal liability, contractors' equipment, motor truck cargo, primary and excess stock, project cargo, and sub-sea and offshore equipment.
  • Manage claims from first advice to final settlement, including setting up first advice, processing and managing subsequent movements on Lockton internal claims systems / ECF / Class.
  • Meet agreed Service Standards, volumes, and performance levels in line with Key Performance Indicators and handle claims efficiently in a proactive manner through physical and/or electronic broking, negotiations, and management of claims payment process.
  • Maintain claims relationships with key accounts, including regular calls and provision of claims reports to clients and management of Insurers.

Requirements:

  • Extensive experience in marine cargo claims.
  • Some knowledge of policy coverage and associated benefits and exclusions.
  • Excellent communication and interpersonal skills, including networking, influencing, and negotiation skills.
  • Excellent use of standard Microsoft applications.

About Lockton:

Lockton is a leading insurance broker and risk consultant, providing innovative solutions to clients across the globe.