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Customer Service Representative

2 months ago

ThornabyonTees, United Kingdom Front Row Recruitment Full time

Job Summary:

Front Row Recruitment is seeking a highly skilled and organized Customer Service Associate to join their team. As a key member of the Customer Service team, you will be the first point of contact for client enquiries, providing exceptional customer service and ensuring that client needs are met efficiently and effectively.

Key Responsibilities:

  • Taking incoming calls from clients and assessing their needs
  • Providing a consistently high level of customer service and resolving client complaints
  • Handling general administration and data entry tasks
  • Working collaboratively with the team to achieve business objectives

Requirements:

  • Outstanding communication and interpersonal skills
  • Background in customer service, preferably in an office, financial services, or retail environment
  • Highly organized and able to prioritize workload
  • Ability to work in a fast-paced environment and maintain high levels of service

What We Offer:

A great opportunity to join a dynamic and award-winning organization, offering a friendly working environment, generous remuneration package, and potential for the role to go permanent.