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Lead End User Computing Specialist
3 months ago
Position: Senior End User Computing Engineer
Location: Manchester, with a requirement for occasional office presence.
Thank you for exploring this opportunity; we are thrilled that you are interested in learning more about NCC Group.
Our mission is to enhance safety and security in society. Our talented individuals are the driving force behind this mission, forming a global community dedicated to a safer future.
We strive to foster an environment where everyone can realize their full potential. Collaboration, creativity, and inclusivity are at the core of our values, and we invite you to contribute to our mission of making the world a safer place.
Role Overview:
We are looking for a highly experienced Senior EUC (End-User Computing) Engineer to become a part of our IT division. This position is centered on the management and optimization of our Windows ecosystem, ensuring effective integration between on-premises Active Directory and Azure AD, while utilizing Intune for device management. As a Senior EUC Engineer, you will be pivotal in designing, implementing, and maintaining our end-user computing framework, equipping our team with the necessary tools to succeed in their roles. This position includes management responsibilities for one direct report, although prior management experience is not a prerequisite.
Key Responsibilities:
- Design and Implementation of EUC Solutions: Create and deploy end-user computing solutions focused on Windows operating systems to boost productivity and security.
- Management of Active Directory: Oversee and maintain on-premises Active Directory environments, including user account management, group policies, and organizational units.
- Integration of Azure AD: Manage the integration of Azure Active Directory, ensuring smooth synchronization and access management between on-premises and cloud environments.
- Device Management with Intune: Implement and oversee Microsoft Intune for mobile device management (MDM) and mobile application management (MAM) to safeguard corporate data and applications.
- Technical Support and Troubleshooting: Provide advanced technical support for complex issues related to end-user devices, ensuring minimal downtime and optimal performance.
- Security and Compliance: Ensure that all EUC systems and processes adhere to company policies and industry standards, with a focus on data protection and cybersecurity.
- Project Leadership: Lead and participate in IT projects, including migrations, upgrades, and rollouts, ensuring timely and budget-compliant completion.
- Documentation and Training: Develop and maintain thorough documentation for EUC systems and processes, and provide training to end-users and IT personnel as necessary.
Minimum Qualifications:
- Educational Background: Microsoft certifications are advantageous.
- A minimum of 5 years of experience in EUC engineering or a similar role, with a strong emphasis on Windows environments and Active Directory.
- Expertise in managing Windows operating systems and related technologies.
- Comprehensive knowledge of on-premises Active Directory and Azure AD, including configuration, management, and troubleshooting.
- Experience with Microsoft Intune or similar MDM/MAM solutions.
- Familiarity with scripting and automation tools (e.g., PowerShell) to enhance processes and improve efficiency.
- Strong analytical and troubleshooting abilities with a proactive approach to issue resolution.
- Excellent verbal and written communication skills, capable of conveying technical information to non-technical stakeholders.
- Ability to work collaboratively in a team environment and contribute to team success.
Core Values:
- Client and Customer Focus.
- Collaboration as One NCC.
- Commitment to Continuous Learning.
- Inclusivity and Respect.
- Excellence in Delivery.
About NCC Group:
NCC Group is a global organization with over 2,200 members, providing trusted advisory services to 15,000 clients. Established in the UK, we now have a presence in North America, Canada, Europe, Asia-Pacific, and the United Arab Emirates.
We are dedicated to assisting our clients in safeguarding their brand, value, and reputation against the constantly evolving threat landscape. Our commitment to our people and our business fuels this passion.
Our values and ethical standards are fundamental to our operations – we collaborate, innovate, and embrace diversity. We treat everyone and everything with equal respect.
We aim to cultivate an environment where all colleagues feel psychologically, emotionally, and physically safe to be authentic, sharing their personal experiences to reflect the diversity of the world they inhabit, and have equal opportunities to achieve their best.
Application Process:
We review every application received and will reach out if your skills and experience align with our requirements. If you do not hear from us within a specified timeframe, please do not be discouraged – we may retain your CV for future vacancies and encourage you to monitor our career opportunities for other suitable roles.
Please note: This role requires mandatory pre-employment background checks due to the nature of the work conducted by NCC Group. To apply, you must be willing and able to undergo the vetting process, which includes BS7858 screening as a mandatory requirement.
