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Technical Support and Development Specialist

2 months ago

Whitefield, Borough of Bury, United Kingdom the Best Jobs Full time

Job Title: Technical Support and Development Specialist

Job Summary:

We are seeking a dedicated and enthusiastic Technical Support and Development Specialist to join our team at The Best Jobs. The ideal candidate will be responsible for troubleshooting technical issues, managing data entry and maintenance, handling support tickets, and assisting with junior software development and database management.

Key Responsibilities:

  • Troubleshoot and resolve technical issues promptly and efficiently.
  • Perform data entry and maintain accurate records.
  • Manage support tickets ensuring timely communication and resolution.
  • Assist with junior software development tasks.
  • Manage and maintain databases ensuring data integrity and security.
  • Provide exceptional customer service and technical support to our users.
  • Collaborate with team members to improve processes and enhance service delivery.

Requirements:

  • Basic understanding of technical troubleshooting.
  • Basic knowledge of software development principles.
  • Familiarity with database management.
  • Strong attention to detail and excellent organizational skills.
  • Good communication skills both written and verbal.
  • Ability to work independently and as part of a team.
  • Proficiency in using computer systems and software applications.

Benefits:

  • Competitive salary of 25000 per annum.
  • Opportunity to develop your technical skills and grow within the company.
  • Supportive and collaborative work environment.
  • Training and development opportunities.