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Head of Restaurant Operations

2 months ago


Glasgow, Glasgow City, United Kingdom Kimpton Hotels & Restaurants Full time
Head of Restaurant Operations - Glasgow

We are seeking a dedicated Restaurant Operations Manager to join our team at Kimpton Blythswood Square Hotel, where you can express your authentic self while fostering genuine connections with our guests.

At Kimpton Blythswood Square Hotel, our mission is to provide an exceptionally personalized experience for every guest, whether they are indulging in our Spa services or savoring sustainably sourced Scottish seafood in our renowned restaurant. As Glasgow's only 5-star hotel, our staff is committed to delivering top-tier service and creating meaningful interactions in our boutique establishment located in the heart of the city.

As a Restaurant Operations Manager, you will be empowered to:

  • Be authentic - we encourage you to bring your true self to work, showcasing your individuality.
  • Lead with confidence - we trust you to make informed decisions and unleash your creativity to forge heartfelt connections with our guests.
  • Make a difference - your contributions are valued, and we will equip you with the necessary resources to craft uniquely personalized experiences for our guests daily.

In this role, you will assist our Food & Beverage Manager in overseeing the daily operations of our highly acclaimed restaurant. Our establishment is dedicated to sustainability, catering to both hotel guests and local patrons, with a focus on Scottish seafood and other culinary delights. You will play a crucial role in enhancing customer experiences, ensuring exceptional service, and collaborating closely with our kitchen team to maintain seamless restaurant operations.

As a Restaurant Operations Manager, your responsibilities will encompass both operational leadership (including team development and management) and administrative tasks (such as financial oversight and inventory management). You should possess comprehensive knowledge of all facets of managing a high-end dining establishment.

We are looking for candidates who possess:

  • Availability to work 5 shifts per week, totaling 40 hours, with essential weekend and evening flexibility.
  • Experience in a high-end dining environment, ideally as a Restaurant Manager or Assistant Manager, with a minimum of 1-2 years in a similar role.
  • Strong leadership abilities, particularly in training and developing team members.
  • A passion for excellence, demonstrated through meticulous attention to detail and experience in service recovery.

Joining the Kimpton family means more than just delivering outstanding service; it also means being part of a company recognized in Fortune's '100 Best Companies to Work For' multiple times. We offer:

  • Financial stability - a competitive salary, guaranteed hours, paid overtime, complimentary meals during shifts, paid time off, subsidized travel for unsocial hours, and enhanced sick leave.
  • Opportunities for growth - comprehensive training, career advancement prospects globally, and two paid volunteer days annually for a cause of your choice.
  • Employee benefits - discounted room rates and dining options at over 6,000 hotels worldwide, along with generous discounts on retail and grocery purchases through our perks portal.
  • Wellbeing support - generous parental leave policies, subsidized childcare assistance, 24/7 employee assistance programs, and access to mental health resources.
  • Hotel-specific perks - substantial discounts at our newly renovated Spa and dining venues (subject to booking procedures).

If you are an individual who values authenticity and seeks to join a company that celebrates individuality, we encourage you to explore this opportunity.

All candidates must meet the legal requirements to work in the UK.

At IHG Hotels & Resorts, we are committed to being an equal opportunity employer. We believe in providing equal opportunities for all our colleagues to develop and enhance their skills, regardless of race, color, ethnicity, national origin, religion, gender, sexual orientation, gender identity or expression, age, disability, marital status, veteran status, or any other characteristic protected by law.

At IHG, we are dedicated to delivering True Hospitality for Good, ensuring that our guests and colleagues feel welcomed, valued, and respected, no matter where they are in the world. Join us in this journey as we create unique destinations that foster heartfelt connections.