Retail Team Lead
6 days ago
About the Role:
We are seeking a highly motivated and experienced Assistant Manager to join our team at Crew Clothing. As a key member of our store management team, you will be responsible for driving sales growth, improving customer satisfaction, and maintaining exceptional visual merchandising standards.
Key Responsibilities:
- Sales Performance: Achieve sales targets by demonstrating a passion for our products and brand, and by providing accurate information to customers about features, benefits, and stock availability.
- Customer Service: Provide an inviting and welcoming atmosphere for customers, and process sales transactions with care and in line with company guidelines.
- Team Management: Assist the manager in driving consistent improvement to store sales, KPIs, and other areas of measured success, and help recruit, retain, motivate, and develop the team to drive store success.
- Visual Merchandising: Maintain exceptional visual merchandising standards throughout the store, and create a shopping experience that delights customers every time.
- Multi-Channel Shopping: Promote our multi-channel shopping options to ensure maximum customer satisfaction.
Requirements:
- Customer Service Focus: A customer service-focused individual with good communication skills.
- Retail Experience: Experience in the retail industry, preferably in a luxury fashion brand.
- IT Skills: Good IT skills, including the ability to process sales transactions and manage customer data.
Benefits:
- Uniform Contribution: A uniform contribution to ensure you look and feel professional without the extra cost.
- Pension Plan: A comprehensive pension plan designed to provide peace of mind for the future.
- Referral Program: A rewarding referral program that recognizes the power of your recommendations and rewards you for contributing to the team's growth.
- Professional Development: Opportunities for comprehensive professional development to elevate your career and reach your full potential.
- Empowering Work Environment: A supportive and rewarding culture that celebrates your achievements and fosters your personal and professional growth.
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