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Retail Team Lead

2 months ago

Glasgow, Glasgow City, United Kingdom Frasers Group Full time

Job Overview

Frasers Group is seeking a highly motivated and experienced retail professional to join our team as a Supervisor. As a key member of our sales team, you will be responsible for driving sales growth, managing team performance, and delivering exceptional customer service.

Key Responsibilities

  • Maximise sales revenue to exceed targets and identify opportunities for continuous improvement
  • Lead and motivate the sales team to achieve sales targets and exceed expectations
  • Develop and implement strategies to drive sales growth and improve customer engagement
  • Ensure all team members have the necessary tools and knowledge to deliver key business objectives
  • Manage the presentation and merchandising of seasonal stock in line with company directives
  • Monitor local competitors and stay up-to-date with current market trends
  • Drive and deliver key performance indicators (KPIs)
  • Perform additional duties as required within the scope of the role

Requirements

  • Previous retail experience within the premium sector is preferred
  • Exceptional leadership and motivational skills, with a proven track record of driving sales growth and team performance
  • Excellent communication, planning, and organisational skills
  • Strong analytical skills, with the ability to interpret financial and sales data
  • High level of brand awareness and product knowledge
  • Awareness of the local market and consumer trends

Personal Qualities

  • High level of personal energy and drive to achieve results
  • Confident and assertive, with a positive and enthusiastic attitude
  • Passion for fashion retail and a commitment to delivering exceptional customer service
  • Professional manner and appearance, with a focus on trend awareness and fashion consciousness

Benefits

  • Competitive basic salary
  • Weekly/Monthly & Quarterly Commercial Bonuses
  • Long service awards
  • Commission-led bonuses on a wide range of products
  • Access to a range of development courses and national qualifications
  • 40% uniform discount
  • Cycle to work scheme