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Retail Team Lead

1 month ago

Glasgow, Glasgow City, United Kingdom Nike Deutschland GmbH Full time

About the Role:

Nike Deutschland GmbH is seeking a highly skilled and motivated Retail Team Lead to join our team in Germany. As a Retail Team Lead, you will be responsible for leading a team of sales associates and ensuring that our stores provide an exceptional customer experience.

Key Responsibilities:

  • Team Leadership: Lead and manage a team of sales associates to achieve sales goals and provide excellent customer service.
  • Store Operations: Oversee the daily operations of the store, including receiving and merchandising products, maintaining visual standards, and ensuring a clean and organized store environment.
  • Customer Experience: Ensure that every customer interaction is positive and memorable, and that customers leave the store feeling satisfied and valued.

Requirements:

  • Customer Service Experience: Proven experience in providing excellent customer service in a retail environment.
  • Leadership Skills: Strong leadership and communication skills, with the ability to motivate and inspire a team.
  • Flexibility: Ability to work a variety of shifts, including evenings, weekends, and holidays.

What We Offer:

  • Competitive Compensation: A competitive salary and benefits package.
  • Opportunities for Growth: Opportunities for career advancement and professional growth within the company.
  • Collaborative Team Environment: A collaborative and supportive team environment that values diversity, equity, and inclusion.