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Retail Team Lead

2 months ago

Glasgow, Glasgow City, United Kingdom Mono-Brand Boutiques Full time

About Our Ideal Candidate

We are seeking a highly motivated and experienced retail professional to join our team as a Deputy Manager at Mono-Brand Boutiques. As a key member of our leadership team, you will play a crucial role in driving sales growth, developing our team, and delivering exceptional customer experiences.

Key Responsibilities

  • Lead and motivate a high-performing retail team to achieve sales targets and deliver exceptional customer service
  • Develop and implement effective sales strategies to drive business growth and improve customer engagement
  • Collaborate with the General Manager to set business objectives, develop plans, and monitor progress
  • Recruit, train, and develop team members to ensure they have the skills and knowledge needed to succeed
  • Monitor and analyze sales performance, identifying areas for improvement and implementing changes as needed
  • Build and maintain strong relationships with clients, understanding their needs and preferences to deliver personalized experiences
  • Stay up-to-date with industry trends, competitor analysis, and market developments to inform business decisions

Requirements

  • Proven track record in retail management, preferably in a luxury or premium environment
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and team members
  • Commercially aware, with a strong understanding of sales strategies, customer engagement, and team development
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously
  • Passion for luxury retail and a commitment to delivering exceptional customer experiences