Client Support Advisor

6 days ago


Glasgow, Glasgow City, United Kingdom Search Full time

Job Summary

We are seeking a highly skilled Customer Service Advisor to join our team at Search. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service and support to our clients.

Key Responsibilities

  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Make outbound calls to existing customers to offer new products and services
  • Support customers in managing their orders and providing solutions to meet their needs
  • Handle customer complaints and resolve issues to the best of your ability
  • Generate order cost advice and quotes, process orders, and send invoices to customers

Requirements

  • Strong customer service experience and a passion for delivering exceptional customer experiences
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and meet deadlines
  • Knowledge of customer relationship management systems and ordering systems

About Search

Search is an equal opportunities recruiter and welcomes applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.



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