Resident Liaison Officer

1 week ago


Newbury, United Kingdom FBR Construction Recruitment Full time

Job Summary:

FBR Construction Recruitment is seeking a highly skilled Resident Liaison Officer to join our team in Hampshire and Berkshire regions. As a key member of our team, you will be responsible for fostering positive relationships with residents, providing liaison services, and ensuring optimised service delivery.

Key Responsibilities:

  • Engage with and support residents, building strong relationships and providing exceptional liaison services across the region.
  • Notify residents about upcoming works, maintaining up-to-date trackers and records to ensure seamless communication.
  • Design and implement lists of outstanding works, ensuring timely completion of all work activities upon project completion.
  • Liaise with end users, tenants, and stakeholders to address concerns and resolve issues promptly and professionally.
  • Cement a solid rapport with residents by resolving issues and complaints, acting as the primary point of contact.

What We Offer:

  • An attractive salary and benefits package, including a car or car/mileage allowance.


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