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Customer Service Representative

2 months ago

Northwood, Greater London, United Kingdom GREAT PEOPLE LIMITED Full time

Job Title: Receptionist

Job Type: Full-time

Company: GREAT PEOPLE LIMITED

About the Role:

We are seeking a highly motivated and friendly Optical Assistant/Receptionist to join our team in Northwood and Harrow, Middlesex. As a key member of our team, you will be responsible for providing exceptional customer service to our patients.

Key Responsibilities:

  • Booking appointments and managing patient queries
  • Interacting with patients and handling payments
  • Managing a variety of administrative duties
  • Assisting our optometrist with clinical tests on the latest equipment and instrumentation
  • Performing ad hoc duties as required

Requirements:

  • Excellent communication skills and a friendly, approachable manner
  • Proficiency in computer skills
  • Ability to work effectively as part of a team to deliver exceptional service to our patients

What We Offer:

We provide full training to all our team members, so optical experience is not essential. This is a full-time position which includes Saturdays with a day off during the week.