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Care Services Manager
3 months ago
Location: Northallerton
Since 1989, we have been dedicated to assisting adults of all ages in preserving their independence and remaining in the comfort of their own homes. At Helping Hands, we believe that life is better at home.
As the most highly rated home care provider in the nation and the only one recognized as a Centre of Excellence by Skills for Care, we operate over 150 branches across England and Wales. We are currently seeking passionate individuals for the role of Registered Care Manager to contribute to our mission.
Working with Helping Hands offers the unique experience of managing your own Domiciliary Care service while benefiting from the support of a well-established and respected brand. In the role of Registered Care Manager, you will have the autonomy to make decisions that prioritize the well-being of both your clients and caregivers.
Key Responsibilities
- Oversee the daily operations of the branch to ensure efficiency, profitability, and the highest quality of care for all clients.
- Hold the CQC/CIW registration for the branch and ensure compliance with all regulatory guidelines.
- Recruit and onboard new caregivers, guiding them through the hiring process to maintain and expand the team.
- Identify and pursue new business opportunities to foster the commercial growth of the branch.
- Conduct regular evaluations of branch operations to ensure all client needs are effectively met.
- Communicate and implement all policies and procedures within the branch to ensure compliance.
- Support the training and development of branch staff and caregivers.
About You
To excel in this position, you should possess a level 5 NVQ in Management in care or be willing to pursue this qualification. A solid understanding of regulatory requirements and best practices in accordance with CQC/CIW guidance, along with management experience in the care sector, is essential. A full UK driving license and access to your own vehicle are also required.
Benefits
- Opportunities for career advancement
- 23 days of annual leave, increasing to 25 after two years of service
- Blue Light Card providing discounts from various businesses and services
- Access to an employee assistance program
- Support for completing nationally recognized qualifications
- Referral program for friends
- Bonus incentives
- Annual salary review
Helping Hands is committed to fostering a diverse and inclusive workforce, as we believe this creates a supportive work environment for all employees. All applications will be evaluated fairly in accordance with our Equality and Diversity Policy.
