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Customer Service Coordinator

2 months ago

Eccles, United Kingdom Culina Logistics Full time
Customer Service Administrator

We are seeking a highly skilled and motivated Customer Service Administrator to join our team at Culina Logistics. As a key member of our customer service team, you will be responsible for providing exceptional customer service and support to our clients and internal stakeholders.

Key Responsibilities:

  • Provide timely and effective responses to customer inquiries and issues
  • Resolve customer complaints and concerns in a professional and courteous manner
  • Collaborate with internal teams to ensure seamless service delivery
  • Maintain accurate records and reports to track customer interactions and service performance
  • Develop and implement process improvements to enhance customer satisfaction and service efficiency

Requirements:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment with multiple priorities
  • Strong problem-solving and analytical skills
  • Proficient in Microsoft Office and other relevant software applications
  • High school diploma or equivalent required; associate's or bachelor's degree preferred

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance

Culina Logistics is an equal opportunities employer and welcomes applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.