Sales Manager

2 months ago

Andover, Hampshire, United Kingdom Thegradcafe Full time

Job Title: Sales Manager

Job Summary:

The Sales Manager will oversee the sales compensation plan administration for multiple lines of business. This role is responsible for leading the implementation of plans into Xactly, new hire plan onboarding, commission calculations, policy governance, escalation resolution, and sales leader and field support.

Key Responsibilities:

  • Lead a High-Performing Team: Direct a team of sales compensation analysts by providing direction, prioritization of tasks, and ensuring accuracy and timeliness of workflows and commission payments.
  • Support the Field and Other Departments: Respond to inquiries, resolve disputes, and support the exception review process for the sales and finance teams.
  • Manage Incentive Compensation Plans: Implement plans in Xactly, including UAT, and ensure monthly, quarterly, and yearly plan calculations are accurate and completed in a timely manner for payroll submission.
  • Resolve Escalated Issues: Address questions concerning incentive plan design, measures, and policies.
  • Develop and Implement Administrative Compensation Policies: Collaborate with Finance, Legal, HR, Sales Operations, and Sales and Client Services Management to develop and implement administrative compensation policies.
  • Provide Ongoing Reports: Offer standard and ad-hoc reports to assist analysis of historical, current, and prospective sales commission activity.
  • Function as an Administrative SME: Provide input on system functionality, implementation process, and overall implementation timeline for the Director of Sales Compensation, Design & Analytics, and key team leaders.
  • Own Process Improvement and Automation Roadmap: Identify areas for improvement regarding participant, payment, and policy management.
  • Support Integration of Sales Programs: Collaborate with the Manager of Sales Compensation Operations to identify areas for improvement regarding participant, payment, and policy management.

Qualifications:

  • Education: BA/BS in a quantitative major (finance, business, mathematics, statistics) preferred.
  • Experience: 5-7+ years of sales compensation experience required.
  • Leadership Skills: Skilled and enthusiastic about leading a high-performing team - supporting your team's growth is core to your management style.
  • Analytical and Problem-Solving Skills: Possess strong analytical chops, a problem-solving mindset, and exceptional project management skills.
  • Complex Organization Experience: Experience in large, complex organizations with more than one revenue channel or sales division.
  • Time Management Skills: Advanced time management skills including ability to oversee multiple projects with aggressive deadlines.
  • Technical Skills: Advanced Microsoft Excel skills including use of PowerPoint, Excel, advanced formulas, and scenario analysis.
  • Xactly Experience: Working knowledge of Xactly with the ability to optimize its use internally and externally to the sales incentive team.

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