Platform Delivery Manager

1 month ago

Aberdeen, Aberdeen City, United Kingdom prosource Full time
Platform Delivery Lead Opportunity

We are seeking a highly motivated and skilled Platform Delivery Lead to join our dynamic team in Aberdeen. The successful candidate will lead a small team and provide operational and project support in an enterprise setting.

Key Responsibilities:
  • Coordinate and allocate operational and project activities to technical SMEs
  • Deliver, quality assure, and service improve
  • Manage incidents, requests, problems, and changes in accordance with ITIL processes
  • Carry out capacity management, knowledge management, and asset management in accordance with ITIL processes
  • Plan and implement changes in accordance with change management processes
  • Engage and coordinate with third-party vendors and support providers as required
Requirements:
  • Service Delivery and Service Management experience, ideally in IT
  • Experience of dealing with third-party vendors and support providers
  • Ability to be self-supporting and proactive
  • ITIL, Six Sigma, or service management and improvement framework knowledge
What We Offer:
  • Competitive salary and benefits package
  • Company Pension Scheme
  • Private Medical Insurance
  • Private Dental Insurance
  • Group Life Assurance
  • Cycle to Work Scheme
  • Electric Car Salary Sacrifice Scheme

We believe in recognising and rewarding hard work and offer a range of benefits to support our employees' well-being and career development. If you are enthusiastic, willing to learn, and looking for a challenging but rewarding position, please send your CV to talent@prosource.it

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