Logistics Supervisor

1 week ago


Northampton, Northamptonshire, United Kingdom DACHSER Full time
Job Description

Role Summary:

The Export Customs Supervisor will be responsible for ensuring the daily operations of the export customs team are conducted in an efficient and effective manner, while adhering to company and external authority customs requirements and legislation.

Key Responsibilities:

  • Manage the day-to-day operations of the export department in the absence of the Export Customs Manager
  • Continuously review processes to strive for efficiencies without compromising service level and/or quality of work administered
  • Provide focus and allocate daily tasks to the team of export declarants
  • Produce, analyze, and manage identified Key Performance Indicators for customs activities and ensure targets are met
  • Liaise with export supervisors from other shifts to ensure a frictionless handover and effective completion of the overall workload
  • Direct liaison with the Export Customs Manager and Head Office Kempten regarding customs matters
  • Promote Dachser values in the team work ethic
  • Ensure Dachser Health and Safety policy, processes, procedures, and other mandatory processes are maintained, reviewed, and effectively managed
  • Working knowledge of and familiarity with UK CDS system and proprietary software systems

Requirements:

  • Familiarity with Microsoft Outlook programs and ASM Sequoia
  • Self-motivated and ability to take responsibility to resolve issues efficiently and effectively
  • Excellent problem-solving and analysis skills
  • Attention to detail and high levels of accuracy
  • Excellent communication skills with the ability to adapt style and language to suit the customer, department, or level
  • A high customer service orientation with a passion for delivering quality
  • Supportive and coaching capabilities


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