Logistics Manager

1 week ago

Didcot, Oxfordshire, United Kingdom UK Research and Innovation Full time
About the Role

This is a challenging and rewarding opportunity to join the UK Research and Innovation team as a Logistics Manager. As a key member of the Estates Services team, you will be responsible for managing and overseeing the shipping and customs functions at the Rutherford Appleton Laboratory.

Key Responsibilities
  • Manage and oversee all shipping services in response to customer requests, ensuring accuracy and compliance with agreed service levels, processes, and standards.
  • Ensure that all courier functions are carried out efficiently and timely, including despatch and registration of dangerous goods and radioactive material.
  • Provide specialist knowledge and support to the team to ensure service continuity and resilience.
  • Oversee the processing and dispatch of all hazardous materials, with correct packing and preparation of Dangerous Goods paperwork and proformas.
  • Manage shipping activities in line with agreed service levels, updating and developing these to respond to improvements and agreed processes.
  • Respond to escalated customer queries and provide resolution, support to get goods to destination.
  • Discharge role of Radioactive Substance Dispatcher.
  • Work closely with expert consultants to ensure service and practice is compliant.
  • Manage and maintain reporting information in relation to all aspects of shipping operation.
  • Assist other STFC sites with more complex shipping and customs issues.
  • Participate with SHE Code review and audits and adopt actions.
  • Develop, manage, and maintain standard operating processes for tasks and functions to ensure consistent practice and continuous improvement.
  • Work with courier and freight agent account managers to optimise the service received.
  • Ensure professional qualifications and mandatory training is kept up to date for the shipping and wider team.
Requirements
  • Level 3 (HNC or equivalent) qualifications, or other equivalent experience.
  • Clean current UK driving license.
  • Dangerous goods qualification.
  • Customs certification/qualification.
Desirable Qualifications
  • Health and Safety qualification (e.g. IOSH).
  • Dangerous Goods Safety Adviser (SQA).
Key Skills and Qualities
  • Excellent people and teamworking skills.
  • Deliver high levels of accuracy.
  • Communicate effectively and professionally at all levels.
  • Provide a customer focus and approach.
  • Personally effective and able to deliver results.
  • Troubleshooting and problem-solving approach.
  • Able to manage competing demands.
  • Able to positively engage with change.
  • Able to work safely, individually, and ensuring those around you comply with health and safety requirements.

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