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Faculty Programme Coordinator

2 months ago


London, Greater London, United Kingdom University of Greenwich Full time
Job Summary

We are seeking a highly organized and detail-oriented individual to join our Teaching and Learning and Programme Support Team as a Faculty Programme Administrator.

About the Role

The successful candidate will be responsible for providing administrative support to key programme administration related activities, ensuring an efficient and effective service to programme and portfolio leads, and students.

The team is dedicated to delivering high-quality experiences to both students and staff, from responding to queries, enrolling students, and managing exam board processing, to coordinating the maintenance of records, systems, and reports.

Key Responsibilities
  • Provide administrative support to programme and portfolio leads, and students
  • Manage exam board processing and coordinate the maintenance of records, systems, and reports
  • Respond to queries and provide excellent customer service
  • Enroll students and maintain accurate records
  • Work collaboratively with the team to deliver high-quality experiences to students and staff
Requirements

We are looking for someone with proven administrative experience, preferably in a large and complex organization - ideally within higher education.

The successful candidate will possess strong communication skills, excellent organizational skills, and the ability to plan and prioritize a busy schedule of work to achieve objectives.

They will also have strong IT skills, enjoy multi-tasking, and be comfortable with rapid change.

A commitment to continuous improvement and solving challenges through innovation is essential, as is the ability to build strong and positive working relationships with administrative and academic colleagues.

Great problem-solving and decision-making skills are crucial, alongside accuracy and an eye for detail.