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Orthopaedic Outpatients Department Clerk
2 months ago
About the Role
We are seeking a highly organized and detail-oriented individual to join our team as an Orthopaedic Outpatients Department Clerk. As a key member of our administration team, you will be responsible for providing exceptional patient care and support to our patients and visitors.
Key Responsibilities
- Provide administrative support to the Orthopaedic Outpatients Department, including answering phone calls, responding to emails, and managing patient records.
- Ensure accurate and timely completion of patient documentation, including medical records and correspondence.
- Coordinate patient appointments, including scheduling and rescheduling as needed.
- Assist with maintaining accurate and up-to-date patient information, including demographic and medical data.
- Provide excellent customer service to patients, visitors, and staff, responding to queries and concerns in a professional and courteous manner.
- Work collaboratively with the multidisciplinary team to ensure seamless patient care and support.
- Participate in ongoing training and professional development to maintain and enhance skills and knowledge.
Requirements
- Good standard of education to GCSE level or equivalent.
- Excellent organizational and communication skills.
- Ability to work accurately and efficiently in a fast-paced environment.
- Experience working in a healthcare setting, preferably in an administrative role.
About Us
Harrogate and District NHS Foundation Trust is a leading provider of healthcare services in the region. We are committed to delivering high-quality patient care and support, and we are seeking like-minded individuals to join our team.
What We Offer
- A supportive and inclusive work environment.
- Ongoing training and professional development opportunities.
- A competitive salary and benefits package.
