Contract Delivery Lead
2 weeks ago
About the Role
As a Contract Delivery Lead, you will play a vital role in ensuring the success of our contract with Croydon Borough Council. Your primary focus will be on delivering high-quality repairs services to Housing Client properties while maintaining a strong commitment to customer satisfaction and operational excellence.
You will oversee all aspects of contract performance, including budget management, resource allocation, and adherence to contractual obligations. Your leadership will be instrumental in fostering a positive and collaborative work environment that prioritizes safety, quality, and efficiency.
Key Responsibilities:- Manage the day-to-day operations of the contract, ensuring seamless delivery of repairs services within agreed timeframes and budget constraints.
- Develop and implement strategies to optimize resource utilization, enhance productivity, and maximize cost savings.
- Collaborate with internal teams, including procurement and finance, to ensure efficient contract administration and compliance with company policies.
- Cultivate strong relationships with clients, stakeholders, and subcontractors to foster a collaborative and transparent working environment.
- Monitor contract performance against key performance indicators (KPIs) and implement corrective actions as needed to achieve desired outcomes.
- Promote a culture of safety and quality by ensuring adherence to industry best practices and regulatory requirements.
- Proven experience in managing repairs maintenance contracts within the housing sector.
- Strong commercial acumen with a demonstrated ability to manage budgets, resources, and contractual obligations effectively.
- Excellent communication, interpersonal, and leadership skills with the ability to motivate and inspire teams.
- A commitment to delivering exceptional customer service and building strong client relationships.
- Proficiency in relevant software applications and reporting tools.
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