Area Manager

2 weeks ago

West Wickham, Greater London, United Kingdom Servol Community Services Full time

About Servol Community Services

Servol Community Services is a leading provider of high-quality accommodation and support services for adults living with mental ill health. We are committed to making a positive difference in the lives of our service users, enabling them to improve their wellbeing and move forward to independent living.

Job Summary

We are seeking an experienced and passionate Area Manager to oversee our four-specialist supported living services in Wandsworth & Richmond. As an Area Manager, you will be responsible for leading your team to provide the highest standards of care, compliance with contractual and regulatory requirements, and the overall performance of services within your area.

Key Responsibilities

  • Lead and Manage Your Team
    • Lead your team to deliver outstanding care services, setting and encouraging high standards of performance and demonstrating a commitment to good practice and continual improvement in all areas of the organisation's operations.
  • Foster Positive Relationships
    • Foster positive relationships with service users, their families, and other stakeholders, ensuring that their needs are met and their voices are heard.
  • Ensure Quality and Compliance
    • Work with your team to ensure that all reporting is completed in a timely manner, monitoring and improving service quality through regular audits and performance reviews.
    • Ensure adherence to all policy and contractual requirements for the management of risk, including safeguarding, incidents, and complaints handling.
  • Develop and Implement Strategic Plans
    • Proactively participate in policy development and service delivery improvements, working with the Regional Operations Manager to develop and implement strategic plans to enhance service delivery and achieve business objectives.
  • Grow Local Partnerships
    • Grow local partnerships and networks to enhance service delivery and raise the Servol profile, working with the Regional Operations Manager to identify local funding opportunities and develop bids to enhance business development and growth.

Requirements

  • Qualifications and Experience
    • Level 4 or equivalent in Health and Social Care or related subject.
    • Qualification in Line Management or demonstrable experience.
  • Skills and Personal Qualities
    • Excellent leadership and people management skills.
    • Strong knowledge of regulatory and legislative requirements in social care.
    • Demonstrable understanding of financial management.
    • Experience of service monitoring and reporting, including the ability to analyse data and make informed decisions.

About You

We are looking for a passionate and experienced professional who shares our commitment to making a positive difference in the lives of our service users. If you have the skills and experience required to become our Area Manager, please click 'apply' today.

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