Sales Executive

3 weeks ago


Lyndhurst, Hampshire, United Kingdom Harwoods Ltd Full time
Job Purpose

The Sales Executive role at Harwoods Ltd is a dynamic and challenging position that requires a strong passion for luxury vehicles and exceptional customer service skills.

Key Responsibilities
  • Meet and exceed sales targets by selling new and used luxury vehicles to customers, ensuring a high level of customer satisfaction and loyalty.
  • Develop and maintain strong relationships with customers, understanding their needs and preferences to provide tailored sales solutions.
  • Stay up-to-date with manufacturer sales processes, mystery shopping criteria, and product knowledge to provide expert advice to customers.
  • Ensure the showroom and displays are maintained to the highest standard, showcasing luxury vehicles in a visually appealing and engaging manner.
  • Prospect for new customers, utilizing various sources and follow-up processes to create sales opportunities and maintain relationships.
  • Convey the culture of putting customers first, ensuring a positive and personalized experience for all customers.
  • Maximize sales opportunities by offering finance solutions, adhering to FCA guidelines, and introducing customers to the aftersales department.
  • Participate in planning sales campaigns and promotions to maximize sales penetration and take part in on and off-site events.
  • Carry out accurate appraisals of all vehicles offered for part exchange.
Requirements
  • Full UK driving license.
  • Smart appearance.
  • Competency in numeracy, literacy, and IT.
  • Relevant product knowledge (desirable).
  • Minimum 2 years main dealer Sales Executive experience.
About Harwoods Ltd

Harwoods Ltd is a values-led, family-owned automotive retail group founded in 1931. Our values are lived and breathed by all colleagues to enable industry-leading customer experience and colleague engagement. We operate across 6 counties in the South East of England, representing luxury brands such as Bentley, McLaren, and Aston Martin. We offer a high colleague engagement score of 72% and a comprehensive people development programme, including recruitment, onboarding, and succession planning.

Benefits
  • Company Car.
  • Company Pension.
  • Referral scheme.

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