Bentley Sales Professional
4 weeks ago
Job Purpose
The role of the Sales Executive is to sell the manufacturer range of new and used car products, meeting agreed sales volumes.
Key Responsibilities
- Follow precisely and consistently the manufacturer sales process, including meeting enquiry management targets.
- Understand and apply manufacturer mystery shopping criteria when dealing with customers.
- Maintain accurate and comprehensive records of showroom, displays, customer information, sales activities, vehicle documentation, and other relevant information to the required manufacturer standard.
- Prospect for new and used car customers, creating sales opportunities through effective follow-up processes.
- Convey the culture of putting customers first, adhering to TCF principles at all times.
- Maximise sales opportunities by offering finance solutions, adhering to FCA guidelines.
- Manage the preparation and handover of sold vehicles, ensuring customers receive a full briefing on vehicle operation and controls.
- Participate in planning sales campaigns and promotions to maximise sales penetration.
- Carry out accurate appraisals of all vehicles offered for part exchange.
Requirements
- Full UK driving licence.
- Smart appearance.
- Competency in numeracy, literacy, and IT.
About Harwoods Group
Harwoods Group is a values-led, family-owned automotive retail group founded in 1931. Our values are lived and breathed by all colleagues, enabling industry-leading customer experience and colleague engagement.
We operate across 6 counties in the South East of England, representing brand partners including Bentley, McLaren, Aston Martin, and more.
We offer a high colleague engagement score of 72%, with a real differentiator in our industry-leading people development programme.
We demand the best for our colleagues and customers, and look forward to your application.
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