Claims Relationship Specialist
1 month ago
AXA XL is seeking a skilled Claims Relationship Specialist to join our team. As a key member of our Claims team, you will play a vital role in building and maintaining strong relationships with our clients and brokers.
Key Responsibilities:- Contribute to the development of a Client Service Charter, including segmentation of services.
- Align with internal stakeholders and participate in committee structures.
- Develop claims success stories for use in our marketing strategy.
- Communicate the Client Service Charter internally and externally as appropriate.
- Coordinate and participate in new pitch meetings and/or renewal meetings as required.
- Develop a client and broker engagement plan, including quarterly meetings with key clients.
- Determine agendas for broker and client meetings to ensure service objectives are met.
- Collate feedback from broker engagements and provide actionable intervention where necessary.
- Provide analysis of broker surveys and drive opportunities for improvement.
- Undertake data analysis and collate anecdotal feedback to determine broker performance.
- Understand internal performance against SLAs for discussion with clients and brokers.
- Conduct competitor analysis to advise on AXA XL's offering and areas for improvement.
- Collate thought leadership within the team for sharing.
- Technical expertise in insurance, with knowledge of middle market and risk managed programmes.
- Ability to work independently and organize own workload.
- Client relationship management experience within an insurer or broker is desired.
- Analytical mindset with the ability to analyze industry trends and market data.
- Influencer and collaborator with excellent communication and presentation skills.
- Results-oriented with a focus on continuous improvement.
AXA XL is a leading provider of reinsurance and specialty risk solutions. We combine a comprehensive and efficient capital platform with data-driven insights, leading technology, and the best talent in an agile and inclusive workspace. Our innovative and flexible approach to risk solutions partners with those who move the world forward.
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Claims Relationship Specialist
3 weeks ago
Ipswich, Suffolk, United Kingdom AXA Group Full timeJob Title: Claims Relationship SpecialistAXA XL is seeking a skilled Claims Relationship Specialist to join our team. As a key member of our Claims team, you will play a vital role in building and maintaining strong relationships with brokers and clients, ensuring seamless claims handling and exceptional customer service.Key Responsibilities:Develop and...
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Claims Relationship Specialist
4 weeks ago
Ipswich, Suffolk, United Kingdom AXA Group Full timeJob Title: Claims Relationship SpecialistAXA XL is seeking a skilled Claims Relationship Specialist to join our team. As a key member of our Claims team, you will play a vital role in building and maintaining strong relationships with brokers and clients, ensuring seamless claims handling and exceptional customer service.Key Responsibilities:Develop and...
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Claims Relationship Specialist
2 weeks ago
Ipswich, Suffolk, United Kingdom AXA Group Full timeClient Service ExcellenceAXA XL is seeking a skilled Claims Relationship Specialist to join our team. As a key member of our Claims team, you will be responsible for building and maintaining strong relationships with clients and brokers, ensuring seamless claims handling and exceptional customer service.Key Responsibilities:Develop and maintain client...
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Claims Relationship Specialist
4 weeks ago
Ipswich, Suffolk, United Kingdom AXA Group Full timeJob Title: Claims Relationship SpecialistAXA XL is seeking a skilled Claims Relationship Specialist to join our team. As a key member of our Claims team, you will play a vital role in building and maintaining strong relationships with our clients and brokers.Key Responsibilities:Contribute to the development of a Client Service Charter, including...
-
Claims Relationship Specialist
1 month ago
Ipswich, Suffolk, United Kingdom AXA Group Full timeJob Title: Claims Relationship SpecialistAXA XL is seeking a skilled Claims Relationship Specialist to join our team. As a key member of our Claims team, you will play a vital role in building and maintaining strong relationships with our clients and brokers.Key Responsibilities:Contribute to the development of a Client Service Charter, including...
-
Claims Relationship Specialist
4 weeks ago
Ipswich, Suffolk, United Kingdom AXA Group Full timeJob Title: Claims Relationship SpecialistAXA XL is seeking a skilled Claims Relationship Specialist to join our team. As a key member of our Claims team, you will play a vital role in building and maintaining strong relationships with our clients and brokers.Key Responsibilities:Contribute to the development of a Client Service Charter, including...
-
Claims Relationship Specialist
1 month ago
Ipswich, Suffolk, United Kingdom AXA Group Full timeJob Title: Claims Relationship SpecialistAXA XL is seeking a skilled Claims Relationship Specialist to join our team. As a key member of our Claims team, you will play a vital role in building and maintaining strong relationships with our clients and brokers.Key Responsibilities:Contribute to the development of a Client Service Charter, including...
-
Claims Relationship Specialist
1 month ago
Ipswich, Suffolk, United Kingdom AXA Group Full timeJob Title: Claims Relationship SpecialistJoin AXA XL, the P&C and specialty risk division of AXA, in our mission to solve complex risks. As a Claims Relationship Specialist, you will play a key role in enhancing our profile through continued thought leadership and strengthening market profile by building and enhancing relationships with brokers and...
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Claims Relationship Specialist
1 month ago
Ipswich, Suffolk, United Kingdom AXA Group Full timeJob Title: Claims Relationship SpecialistJoin AXA XL, the P&C and specialty risk division of AXA, in our mission to solve complex risks. As a Claims Relationship Specialist, you will play a key role in enhancing our profile through continued thought leadership and strengthening market profile by building and enhancing relationships with brokers and...
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Claims Relationship Specialist
1 week ago
Ipswich, Suffolk, United Kingdom AXA Group Full timeClaims Relationship SpecialistIpswich, UKOur Claims team sets us apart. Our experienced Claims professionals use their specialised expertise to handle even the most complex claims seamlessly. How do you make a good thing better? You focus on excellence and creating a culture of continuous improvement. You create an environment that fosters collaboration,...
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Claims Relationship Specialist
6 days ago
Ipswich, Suffolk, United Kingdom AXA Group Full timeClient Service ExcellenceAXA XL is seeking a skilled Claims Relationship Specialist to join our team. As a key member of our Claims team, you will play a vital role in building and maintaining strong relationships with our clients and brokers.Key ResponsibilitiesContribute to the development of a Client Service Charter, aligning with internal stakeholders...
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Senior Claims Specialist
2 weeks ago
Ipswich, Suffolk, United Kingdom Stride Resource Management Ltd Full timeWe are seeking an experienced Senior Claims Specialist to join our Large Loss Team as a Senior Claims Technician. This role offers the opportunity to manage a portfolio of complex and high-value property claims, ensuring that each case is handled with the utmost professionalism and expertise.The Senior Claims Specialist will be at the forefront of managing...
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Claims Specialist
2 days ago
Ipswich, Suffolk, United Kingdom AXA Group Full timeRole SummaryWe are seeking a talented Claims Specialist to join our team in Ipswich, UK. As a Claims Specialist, you will be responsible for managing a portfolio of claims, proactively engaging with stakeholders, and ensuring accurate and timely resolution of claims.Key ResponsibilitiesManage a portfolio of claims, adhering to pre-determined authority levels...
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Claims Management Specialist
1 week ago
Ipswich, Suffolk, United Kingdom AXA Group Full timeJob Title: Claims Management SpecialistJob Summary:We are seeking a highly skilled Claims Management Specialist to join our team in the UK. As a Claims Management Specialist, you will be responsible for managing a small claims team within the motor claims department and providing support to the Motor Claims Manager in the day-to-day running of the team.Key...
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Claims Resolution Specialist
1 week ago
Ipswich, Suffolk, United Kingdom AXA Group Full timeClaims Resolution SpecialistAXA XL is seeking a Claims Resolution Specialist to join our team. As a Claims Resolution Specialist, you will play a critical role in managing and resolving claims for our Motor Fleet customers.Key Responsibilities:Manage a portfolio of claims up to a pre-determined authority level.Pro-actively engage with all stakeholders to...
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Senior Claims Specialist
2 weeks ago
Ipswich, Suffolk, United Kingdom Stride Resource Management Ltd Full timeWe are seeking an experienced Senior Claims Specialist to manage a portfolio of complex and high-value property claims. This role offers the opportunity to work with a Large Loss Team as a Senior Claims Technician, ensuring that each case is handled with professionalism and expertise.The Senior Claims Specialist will be at the forefront of managing...
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Claims Management Specialist
6 days ago
Ipswich, Suffolk, United Kingdom AXA Group Full timeJob Title: Claims Management SpecialistJob Summary:We are seeking a highly skilled Claims Management Specialist to join our team. As a Claims Management Specialist, you will be responsible for managing a small claims team within the motor claims department and providing support to the Motor Claims Manager in the day-to-day running of the team.Key...
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Claims Resolution Specialist
6 days ago
Ipswich, Suffolk, United Kingdom AXA Group Full timeClaims Resolution SpecialistIpswichAXA XL's Claims team is renowned for its expertise in handling complex claims. We're seeking a Claims Resolution Specialist to join our team and contribute to our culture of continuous improvement.As a Claims Resolution Specialist, you will play a critical role in managing and resolving claims for our Motor Fleet customers....
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Claims Resolution Specialist
7 days ago
Ipswich, Suffolk, United Kingdom AXA Group Full timeClaims Resolution SpecialistIpswichAXA XL's Claims team is renowned for its expertise in handling complex claims. We're seeking a Claims Resolution Specialist to join our team and contribute to our culture of continuous improvement.As a Claims Resolution Specialist, you will play a critical role in managing and resolving claims for our Motor Fleet customers....
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Senior Claims Specialist
2 weeks ago
Ipswich, Suffolk, United Kingdom STRIDE RESOURCE MANAGEMENT LTD Full timeSenior Claims SpecialistWe are seeking an exceptional and experienced Senior Claims Specialist to join our client's Large Loss Team as a Senior Claims Technician. This role offers the opportunity to manage a portfolio of complex and high-value property claims, ensuring that each case is handled with the utmost professionalism and expertise.In this role, you...