Quality Assurance Manager

7 days ago

Bishop's Stortford, Hertfordshire, United Kingdom Gü Desserts Full time

Job Summary

The Factory Quality Assurance and Compliance Manager oversees all aspects of factory quality-related operational activities to ensure full compliance to standards and product safety. This role is responsible for managing the factory-facing Process Controllers in all daily technical activities, driving improvements in the factory identified through Root Cause Analysis, trend analysis, internal auditing, and inspecting site processes and controls.

About Gü Desserts

Gü Desserts is a leading manufacturer of high-quality desserts, with a reputation for excellence in the industry. We are committed to providing our customers with the best possible products, and we are looking for a skilled and experienced Quality Assurance Manager to join our team.

Key Responsibilities

  • Drive technical compliance in all aspects of the factory as defined in the Food Safety and Quality Management System.
  • Manage product quality assurance and control to ensure all products produced on site are conforming to food safety, quality, and legal standards and requirements.
  • Lead compliance review meetings and report back on any emerging trends to ensure all areas of risk are captured.
  • Develop clear action plans driving excellence, including customer complaints, internal and external Non-Conformance Reports linked to factory compliance, pest control, and Good Manufacturing Practice audit results.
  • Actively work alongside the Shift Production Managers and Maintenance Manager to ensure daily issues are managed, developing clear action plans while always focusing on driving compliance.
  • Create clear development plans for all Process Controllers, providing leadership with clear direction to support succession planning and team engagement.
  • Oversee all Critical Control Points (CCPs) are achieved, monitored, and checked daily to ensure food safety is maintained at all times.
  • Manage and regularly carry out Good Manufacturing Practice audits with the Process Controllers to ensure the standard of the auditing is high.

Requirements

  • Full Clean Driving Licence required for the role.
  • The role requires working within and around the factory environments, with movement to office environments on a regular basis (walking, standing a lot, and movement between ambient and cold environments as and when required).
  • Strong technical background and proven experience in a factory-facing Quality Manager role.
  • Experience in leading and supervising a small team.
  • Experience of working in a chilled food manufacturing environment is preferable.
  • A strong understanding of BRC, HACCP, and other food quality standards.
  • Auditing experience both internal and external.
  • Resilience, proactive, and assertive, capable of making sound judgments and decisions.
  • Computer literate with a working knowledge of MS Office, Excel, and SAP.
  • Good supervisory and leadership skills, able to direct personnel and discipline fairly, even-handedly, and consistently.

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