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Quality Assurance Manager
2 months ago
The Factory Quality Assurance and Compliance Manager
Oversees all aspects of factory quality related operational activities to ensure full compliance to standards and product safety. Management of the factory facing Process Controllers in all daily technical activities. Driving improvements in the factory identified through RCA, trend analysis, internal auditing and inspecting the site processes and controls.
The Company:
We are the pioneers of premium desserts.
Since our inception, we've been dedicated to crafting restaurant-quality, indulgent desserts. Our talented pâtisserie chefs create every single pud in our very own kitchens, using only the most decadent ingredients. Our range includes Cheesecakes, Hot Puds, Mousses, and our new lower-calorie Lights range, all of which come in our fully recyclable packaging.
- Ensures product quality assurance and control to guarantee all products produced on site meet food safety, quality, and legal standards.
- Leads compliance review meetings and reports on emerging trends to capture all areas of risk.
- Develops clear action plans driving excellence, including customer complaints, internal and external NCR linked to factory compliance, pest control, and GMP audit results.
- Collaborates with Shift Production Managers and Maintenance Manager to manage daily issues, developing clear action plans while focusing on driving compliance.
- Creates clear development plans for all Process Controllers, providing leadership with clear direction to support succession planning and team engagement.
- Oversees all Critical Control Points (CCPs) are achieved, monitored, and checked daily to ensure food safety is maintained at all times.
Requirements:
- Full Clean Driving Licence required for the role.
- The role requires working within and around the factory environments, with movement to office environments on a regular basis.
- Strong technical background and proven experience in a factory-facing Quality Manager role.
- Experience of working in a chilled food manufacturing environment is preferable.
- A strong understanding of BRC, HACCP, and other food quality standards.
- Computer literate with a working knowledge of MS Office, Excel & SAP.