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Neighbourhood Area Manager
2 months ago
About the Role:
We are seeking an accomplished professional to lead our Housing Management services in Tower Hamlets. The successful candidate will be responsible for motivating and inspiring our Neighbourhoods teams to deliver a high-quality and responsive service to our customers.
Key Responsibilities:
- Lead the development and implementation of strategies to create safe and sustainable communities.
- Oversee the delivery of high levels of customer satisfaction and improve the lives of our residents.
- Ensure compliance with elements of fire and building safety.
- Manage complaint and member enquiry responses.
What We Offer:
- 29 days paid holiday each year, rising to 33 days with long service plus bank holidays.
- A fantastic career-average pension scheme.
- Newly refurbished offices, with free tea and coffee.
About Us:
Tower Hamlets is a dynamic and diverse community, and we are committed to creating a safe and sustainable environment for all our residents. We are looking for a talented individual who shares our vision and is passionate about delivering exceptional customer service.