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Pharmacy Support Specialist

2 months ago

King's Lynn, Norfolk, United Kingdom The Queen Elizabeth Hospital King's Lynn NHSFT Full time

Position Overview

We are seeking to appoint a Pharmacy Support Specialist within the Pharmacy division at The Queen Elizabeth Hospital King's Lynn NHSFT.

In this role, you will engage in various responsibilities across our dispensing area, pharmaceutical inventory, and sterile preparation unit.

Collaborating with fellow Pharmacy Support Specialists and Pharmacy Technicians, you will contribute to a patient-centered medication dispensing service.

Candidates will be required to complete internal training and the NVQ Level 2 in Pharmacy Services to facilitate all tasks as outlined in the Job Description and Person Specification.

A positive attitude, strong communication abilities, and proficient IT skills are essential for this position.

Key Responsibilities

This position involves rotation through the dispensing area, sterile preparation unit, and pharmaceutical inventory. You will assist in providing medications to both the public and in-patients on various wards utilizing our automated dispensing technology.

Your duties will include welcoming staff and patients at the dispensing reception. You will systematically record prescription information into the pharmacy tracking system, which is crucial for maintaining an efficient workflow.

You will be tasked with verifying and supplying pharmaceutical stocks at the ward level according to established lists, and you may also participate in the delivery of medications to the wards.

Additional responsibilities will encompass assisting in the sterile preparation unit where treatments such as chemotherapy are prepared.

Comprehensive training and support will be provided, and you must commit to completing the Pharmacy Services Assistant Level 2 Apprenticeship program.

Previous experience in a customer service environment is preferred, and familiarity with a healthcare setting would be beneficial.

About Our Organization

This is an exciting time to join our team at The Queen Elizabeth Hospital. We are embarking on a significant initiative to develop a new state-of-the-art facility, set to open in the near future, alongside undertaking extensive digital transformation efforts.

Our upcoming electronic patient record (EPR) system will replace traditional paper records, enhancing the quality and safety of care provided at The Queen Elizabeth Hospital and beyond.

We offer a wide array of specialized, acute, obstetric, and community-based services to a diverse population across the region.

As a forward-thinking organization, we uphold our core values of compassion, wellness, and equity. We are committed to continuous improvement, as evidenced by our recent positive evaluations.

We value and recognize our dedicated staff and volunteers, fostering a community-oriented atmosphere and a supportive team environment. Our facilities include modern training centers and a talented workforce ready to welcome you.

Job Responsibilities

For further details regarding this role, please refer to the attached Job Description and Person Specification.

Qualifications and Professional Development

Essential Requirements

  • Minimum of 2 GCSEs at grade C or above, including English and Mathematics

Desirable Qualifications

  • NVQ Level 2 in Pharmacy Service Skills or equivalent GCSE grade C or above in Science

Experience

Essential Experience

  • Experience working in a fast-paced environment

Desirable Experience

  • Experience in a hospital Pharmacy Department
  • Experience in a Sterile Preparation Unit

Skills and Competencies

Essential Skills

  • Ability to perform tasks accurately, adhering to established best practices and standard operating procedures
  • Flexible approach to daily responsibilities
  • Strong interpersonal skills
  • Self-motivated

Desirable Skills

  • Proficient computer skills