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Sales Office Manager

2 months ago

Leicester, Leicester, United Kingdom Oadby Plastics Full time
About the Role

We are seeking a highly skilled Sales Office Manager to join our team at Oadby Plastics. As a Sales Office Manager, you will be responsible for managing the daily sales activities, ensuring a productive and efficient work environment. You will maintain high standards of customer service excellence and ensure efficient and accurate working processes throughout the department.

Key Responsibilities
  • Manage the sales office operations, ensuring smooth and efficient functioning of all sales activities.
  • Develop and implement strategies to improve sales performance and customer satisfaction.
  • Provide support to the sales team, including preparing reports, managing schedules, and meetings.
  • Ensure all necessary resources, tools, and information are provided to the sales team to perform effectively.
  • Oversee the use and management of our CRM system, ensuring data accuracy and integrity.
  • Support communication with other departments and sites to align goals and strategies.
  • Organize and lead regular sales meetings, ensuring key information is communicated effectively.
  • Track sales performance against targets and offer support to address any shortfalls.
  • Ensure processes are followed and identify opportunities for improvement.
  • Schedule regular customer visits to maintain and strengthen relationships.
  • Coordinate operations considering annual leave, sickness, and other absences.
Accountabilities
  • Ensure all Performance and Progress Plans (PPPs) and appraisals are carried out effectively.
  • Ensure the office runs smoothly and efficiently, minimizing operational disruptions.
  • Provide the resources and support needed to achieve targets.
  • Absence management, recruitment, induction, and employee relations.
  • Cyber security awareness and ensuring all training is up to date.
Requirements
  • Proven experience in sales or office management, including people management, coaching, and development of staff.
  • Experience within a manufacturing or distribution sector is essential.
  • Excellent communication and motivational skills are important for the role.
  • A history of account management as well as face-to-face sales is also required.
  • Commercial awareness with an understanding of B2B sales is desirable.
Benefits
  • Company car after successful probation.
  • Company bonus scheme.
  • Free car parking.
  • Enhanced Maternity & Paternity.
  • Long service awards.
  • 30 days holiday (inclusive of bank holidays) rising with length of service.
  • Training and development opportunities.
  • Wellbeing benefits: Employee Assisted Programme, 24-hour GP access, Charity events/fundraisers.