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Supervisor - Customer Service Expert

2 months ago


London, Greater London, United Kingdom Little Vegas Full time

About Little Vegas

We are a rapidly expanding entertainment company dedicated to providing top-notch customer service and creating an exceptional gaming experience for our customers.

Job Summary

We are seeking a highly motivated and customer-focused Supervisor to join our team. As a Supervisor, you will be responsible for ensuring that our customers receive exceptional service and support, and that our team members are equipped to deliver it.

Key Responsibilities

  • Lead by example and demonstrate exceptional customer service skills
  • Train and develop team members to provide outstanding customer service
  • Monitor and improve customer satisfaction levels
  • Collaborate with other departments to ensure seamless service delivery
  • Identify and address customer complaints and concerns

Requirements

  • Must be over 18 years of age
  • Must be flexible to work mornings and evenings
  • Must be prepared to work weekends and bank holidays
  • Must be prepared to undergo a DBS background check

What We Offer

Paid overtime available